It's not a two pin connector. It's a three pin. Tsk tsk. Assumptions. :)

On May 22, 2013, at 11:31, Mike Hammett <wispawirel...@ics-il.net> wrote:

> How can a two pin connector carry +, - and ground? I see no way the 5 port 
> can be grounded. It looks like someone forgot something.
> 
> 
> 
> -----
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
> 
> ----- Original Message -----
> From: "Matt Hoppes" <mhop...@indigowireless.com>
> To: "WISPA General List" <wireless@wispa.org>
> Sent: Wednesday, May 22, 2013 10:11:57 AM
> Subject: Re: [WISPA] Anyone home
> 
> The TS-5 is a 24 volt DC unit intended to be run from a 120volt/220volt 
> to 24volt power supply.
> 
> By running directly off battery you need to do your own ground.
> 
> 
> Matt Hoppes
> Director of Information Technology
> Indigo Wireless
> +1 (570) 723-7312
> 
> On 5/22/13 11:01 AM, ~NGL~ wrote:
>> The TS-5 is a 24 volt DC unit intended to run on batteries.
>> NGL
>> 
>> --------------------------------------------------
>> From: "Matt Hoppes" <mhop...@indigowireless.com>
>> Sent: Wednesday, May 22, 2013 7:54 AM
>> To: "WISPA General List" <wireless@wispa.org>
>> Subject: Re: [WISPA] Anyone home
>> 
>>> Unless your battery pack negative is earth grounded... you aren't
>>> grounded.
>>> 
>>> The TS5 is intended to be run off of 120volts, which will ground through
>>> the power plug to the electric system.
>>> 
>>> Alternately, there are two spade connectors on the back that you can
>>> wire to your earth grounds at the tower.
>>> 
>>> That would be my guess as to why you are blowing ports.
>>> 
>>> 
>>> Matt Hoppes
>>> Director of Information Technology
>>> Indigo Wireless
>>> +1 (570) 723-7312
>>> 
>>> On 5/22/13 10:53 AM, ~NGL~ wrote:
>>>> How else can it be grounded?
>>>> NGL
>>>> 
>>>> --------------------------------------------------
>>>> From: "Matt Hoppes" <mhop...@indigowireless.com>
>>>> Sent: Wednesday, May 22, 2013 7:49 AM
>>>> To: "WISPA General List" <wireless@wispa.org>
>>>> Subject: Re: [WISPA] Anyone home
>>>> 
>>>>> I don't believe that's a proper ground....
>>>>> 
>>>>> 
>>>>> Matt Hoppes
>>>>> Director of Information Technology
>>>>> Indigo Wireless
>>>>> +1 (570) 723-7312
>>>>> 
>>>>> On 5/22/13 10:44 AM, ~NGL~ wrote:
>>>>>> The only ground is the negative on the battery pack.
>>>>>> NGL
>>>>>> 
>>>>>>      *From:* Matt Hoppes <mailto:mhop...@indigowireless.com>
>>>>>>      *Sent:* Tuesday, May 21, 2013 7:20 PM
>>>>>>      *To:* WISPA General List <mailto:wireless@wispa.org>
>>>>>>      *Cc:* WISPA General List <mailto:wireless@wispa.org>
>>>>>>      *Subject:* Re: [WISPA] Anyone home
>>>>>> 
>>>>>>      How are you grounding the TS though?
>>>>>> 
>>>>>>      On May 21, 2013, at 21:54, ~NGL~ <n...@ngl.net
>>>>>> <mailto:n...@ngl.net>>
>>>>>>      wrote:
>>>>>> 
>>>>>>>      These are 24 volt running through voltage regulators from
>>>>>>>      batteries. The tower is well grounded.
>>>>>>>      NGL
>>>>>>> 
>>>>>>>          *From:* Matt Hoppes <mailto:mhop...@indigowireless.com>
>>>>>>>          *Sent:* Tuesday, May 21, 2013 6:00 PM
>>>>>>>          *To:* WISPA General List <mailto:wireless@wispa.org>
>>>>>>>          *Cc:* WISPA General List <mailto:wireless@wispa.org>
>>>>>>>          *Subject:* Re: [WISPA] Anyone home
>>>>>>> 
>>>>>>>          Do you have proper grounds?
>>>>>>> 
>>>>>>>          On May 21, 2013, at 20:48, ~NGL~ <n...@ngl.net
>>>>>>>          <mailto:n...@ngl.net>> wrote:
>>>>>>> 
>>>>>>>>          But can they really fix it! There seems to be several of
>>>>>>>>          these with the same problem.
>>>>>>>>          I need something I can depend on, this is located in a
>>>>>>>> remote
>>>>>>>>          area, about 2 hours away.
>>>>>>>>          Thanx
>>>>>>>>          NGL
>>>>>>>> 
>>>>>>>>              *From:* CBB - Jay Fuller
>>>>>>>> <mailto:par...@cyberbroadband.net>
>>>>>>>>              *Sent:* Tuesday, May 21, 2013 5:40 PM
>>>>>>>>              *To:* WISPA General List <mailto:wireless@wispa.org>
>>>>>>>>              *Cc:* WISPA General List <mailto:wireless@wispa.org>
>>>>>>>>              *Subject:* Re: [WISPA] Anyone home
>>>>>>>> 
>>>>>>>>              That is what I was thinking, RMA it...
>>>>>>>> 
>>>>>>>>                  ----- Original Message -----
>>>>>>>>                  *From:* Matt Hoppes
>>>>>>>> <mailto:mhop...@indigowireless.com>
>>>>>>>>                  *To:* WISPA General List <mailto:wireless@wispa.org>
>>>>>>>>                  *Cc:* WISPA General List <mailto:wireless@wispa.org>
>>>>>>>>                  *Sent:* Tuesday, May 21, 2013 1:53 PM
>>>>>>>>                  *Subject:* Re: [WISPA] Anyone home
>>>>>>>> 
>>>>>>>>                  Have you tried the forum?  That is generally the
>>>>>>>>                  fastest way to get support.
>>>>>>>> 
>>>>>>>>                  If your device has gone bad, fill out the RMA form.
>>>>>>>> 
>>>>>>>>                  On May 21, 2013, at 14:11, ~NGL~ <n...@ngl.net
>>>>>>>>                  <mailto:n...@ngl.net>> wrote:
>>>>>>>> 
>>>>>>>>>                  Anyone home at Ubiquiti Support?
>>>>>>>>>                  I have tried for over a week to contact their
>>>>>>>>> support.
>>>>>>>>>                  On the first email I received a ticket number,
>>>>>>>>> since
>>>>>>>>>                  then nothing.
>>>>>>>>>                  I have a Tough Switch TS5 that stops passing data
>>>>>>>>> on
>>>>>>>>>                  port 1 that I need to put back in service.
>>>>>>>>>                  Is there a phone number that has a real person
>>>>>>>>>                  available?
>>>>>>>>>                  Thanx
>>>>>>>>>                  NGL
>>>>>>>>>                  <flag.gif> If you can read this Thank A Teacher.
>>>>>>>>>                  And if it's in English Thank A Soldier!
>>>>>>>>> 
>>>>>>>>>                  _______________________________________________
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>>>>>>>> 
>>>>>>>>                  
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