Simply put.. 

Write down your MUST HAVEs
Write down your would be nices
Write down what in your magical world if cost was not an option what you would 
like to have.

Then call, all of the WISPA members that offer billing systems, Azotel, Sonar, 
VISP, PowerCode, etc, and talk to them understand what you MUST have and then 
what you would like.  Then make your determination.  There is not nor has there 
ever been a perfect billing system.  But if you follow this approach, you will 
find one that fits within your cost model, within your budget, and has 
everything you must have and most of what would be nice. 


Dennis Burgess – Network Solution Engineer – Consultant 
MikroTik Certified Trainer/Consultant – MTCNA, MTCRE, MTCWE, MTCTCE, MTCINE

For Wireless Hardware/Routers visit www.linktechs.net
Radio Frequency Coverages: www.towercoverage.com 
Office: 314-735-0270
E-Mail: dmburg...@linktechs.net 


-----Original Message-----
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Brian Rohrbacher
Sent: Tuesday, January 16, 2018 9:22 AM
To: Conversations over a new WISP Trade Organization <wireless@wispa.org>
Subject: [WISPA] Billing Solution

What do we got out there for billing solutions?  My current one is not working 
out.  I've been using Freeside for a number of years now and I liked it but 
they don't have any support staff left and seem to be falling apart.  I've been 
constantly requesting an SSL renewal for 45 days and they just can't get it 
done.  It's beyond frustrating, time consuming and embarrassing try to explain 
to hundreds of customers why my payment site is not secure.  I can't take it 
anymore.  I need some recommendations on whats out there.  I want good support. 
 I need a solution with support.  What's everybody using?  What do you like and 
dislike about it?


Brian


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