Charge? Are you serious? I asked Diane to get this going because of the lengthy delays. The product does not install. We cannot get it working. We have sent numerous e-mail messages listing the exact nature of the install messages we are receiving.
DRS is not a small company. We have over 150 VPN clients running on operating systems ranging from NT to XP to Macs. We are a defense contractor and have field reps on the ground in Iraq who routinely VPN into our network. DRS is a nationwide company. I'm pushing Witango as a great tool, and proving it to be so here in Florida. People on this list who know me know that I push business to them in an effort to boost usage of Witango. Computer problems are a fact of life. I thought Diane's e-mail have been very polite and restrained considering the support we have received. I also find the tone of this e-mail, and the insinuation that we should be thankful that you have not mentioned charging for your time, insulting. You want to sell software? Quit whining. Deal with the fact that there are many, many different machine configurations and installation is not necessarily the same on every machine. Rest assured that when we can even start using your product we will happily pay full price. Gene Wolf Business Systems Analyst, TLMN DRS Optronics, Inc. 2330 Commerce Park Drive Palm Bay, Florida 32905 Phone: 321-309-0685 E-mail: [EMAIL PROTECTED] Web: www.drs.com -----Original Message----- From: Rick Sanders [mailto:[EMAIL PROTECTED] Sent: Thursday, January 29, 2004 12:39 AM To: [EMAIL PROTECTED] Subject: Re: Witango-Talk: Dreamweaver MX & WiTango Hello, Diane, please contact me off list to help resolve the issue with your tags. The VPN was a Cisco VPN that your tech person gave me, which was not compatible with Windows XP. It disabled my network card and forced me to format my computer. I've spent days trying to help resolve this issue, and this was all done without even the mention of any charge. I also gave you the tags for you to try and install before asking for any payment. Rick Sanders ________________________________________________________________________ TO UNSUBSCRIBE: Go to http://www.witango.com/developer/maillist.taf
