Ryan,

You did not show all the relevant to major upgrade code:

-          Did you change the Product/@Id, Package/@Id, and Product/@Version?

-          Do you have Product/@Language listed in or equal to 
Package/@Languages?

-          Do you schedule a RemoveExistingProducts action in the 
InstallExecutesequence?

-          Do you use custom action to prevent downgrading?

Regard,
Alex



From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ryan O'Neill
Sent: Tuesday, March 04, 2008 7:27 AM
To: wix-users@lists.sourceforge.net
Subject: [WiX-users] Unable to force upgrade

In my attempts to force an application to uninstall completely before being 
reinstalled (major upgrade) I have followed the instructions here 
(http://www.tramontana.co.hu/wix/lesson4.php) and I keep getting 'another 
version of this product is already installed'. I've kind of inherited this 
installer so I am still learning about what it does, is it possible that the 
upgrade is being stopped by a custom action or is the fault in the code below?

I've also checked 
http://blogs.technet.com/alexshev/archive/2008/02/15/from-msi-to-wix-part-8-major-upgrade.aspx
 but can't see what I am missing.

Any help would be much appreciated.

  <?define FirstProductVersion="0.8.0" ?>
  <?define ProductVersion="0.9.0" ?>

  <Product Id="{D6B41223-1108-4EC5-8BB3-9B12B245753C}" Language="1033" 
Manufacturer="zz" Name="zz" 
UpgradeCode="{E4EC9E2F-43E1-42AD-85F4-A425C9EF2AAE}" 
Version="$(var.ProductVersion)">
    <Package Comments="zz" Compressed="yes" Description="ViaPost" 
InstallerVersion="300" Languages="1033" Manufacturer="zz" Platform="intel" 
Id="*" />

    <Upgrade Id="{E4EC9E2F-43E1-42AD-85F4-A425C9EF2AAE}">
      <UpgradeVersion Minimum="$(var.FirstProductVersion)" IncludeMinimum="yes" 
Maximum="$(var.ProductVersion)" IncludeMaximum="no" OnlyDetect="no" 
Language="1033" Property="UPGRADEFOUND" />
      <UpgradeVersion Minimum="$(var.ProductVersion)" IncludeMinimum="no" 
OnlyDetect="yes" Language="1033" Property="NEWPRODUCTFOUND" />
    </Upgrade>


Regards

Ryan
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