During uninstallation of our product, the FilesInUse dialog appears (as
expected), the user clicks Ignore and at the end is prompted for a reboot.
However, if the user selects 'yes', the reboot does not occur.
Looking in the log there are many entries regarding files that need a reboot
to complete their removal. The log finishes with 'Removal completed
successfully'.
In the system event log, there is the entry:
Event ID: 1005
The Windows Installer initiated a system restart to complete or continue the
configuration of 'Your Product 5.0'.
Is it possible the PC has a policy in place that prevents the reboot? Or is
it the way I have authored the installer?
John
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