Here's what the log has: MSI (c) (D0:84) [09:55:37:131]: Doing action: FindRelatedProducts MSI (c) (D0:84) [09:55:37:131]: Note: 1: 2205 2: 3: ActionText Action 9:55:37: FindRelatedProducts. Searching for related applications Action start 9:55:37: FindRelatedProducts. Action ended 9:55:37: FindRelatedProducts. Return value 1.
MSI (s) (6C:40) [09:56:00:312]: Doing action: RemoveExistingProducts MSI (s) (6C:40) [09:56:00:312]: Note: 1: 2205 2: 3: ActionText Action start 9:56:00: RemoveExistingProducts. MSI (s) (6C:40) [09:56:00:312]: Note: 1: 2205 2: 3: Error MSI (s) (6C:40) [09:56:00:312]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 22 MSI (s) (6C:40) [09:56:00:312]: Note: 1: 2205 2: 3: Error MSI (s) (6C:40) [09:56:00:312]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 23 MSI (s) (6C:40) [09:56:00:312]: Note: 1: 2205 2: 3: Error MSI (s) (6C:40) [09:56:00:312]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 16 MSI (s) (6C:40) [09:56:00:312]: Note: 1: 2205 2: 3: Error MSI (s) (6C:40) [09:56:00:312]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 21 Action ended 9:56:00: RemoveExistingProducts. Return value 1. It doesn't look good, but what does it mean? Thanks! --Scott W -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Bob Arnson Sent: Saturday, May 31, 2008 6:23 PM To: General discussion for Windows Installer XML toolset. Subject: Re: [WiX-users] newbie question about uninstalling Weinstein, Scott wrote: > For some reason my install packages is not detecting the prior install, > and the upgrade process is not working. I'm unable to see what I've done > wrong and hoping it's a simple thing. > Generate a verbose log during installation of the upgrade package and see what it says around the FindRelatedProducts and RemoveExistingProducts actions. -- sig://boB http://joyofsetup.com/ ------------------------------------------------------------------------ - This SF.net email is sponsored by: Microsoft Defy all challenges. Microsoft(R) Visual Studio 2008. http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/01/ _______________________________________________ WiX-users mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/wix-users ------------------------------------------------------------------------- This SF.net email is sponsored by: Microsoft Defy all challenges. Microsoft(R) Visual Studio 2008. http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/01/ _______________________________________________ WiX-users mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/wix-users

