Here's what the log has:

MSI (c) (D0:84) [09:55:37:131]: Doing action: FindRelatedProducts
MSI (c) (D0:84) [09:55:37:131]: Note: 1: 2205 2:  3: ActionText 
Action 9:55:37: FindRelatedProducts. Searching for related applications
Action start 9:55:37: FindRelatedProducts.
Action ended 9:55:37: FindRelatedProducts. Return value 1.


MSI (s) (6C:40) [09:56:00:312]: Doing action: RemoveExistingProducts
MSI (s) (6C:40) [09:56:00:312]: Note: 1: 2205 2:  3: ActionText 
Action start 9:56:00: RemoveExistingProducts.
MSI (s) (6C:40) [09:56:00:312]: Note: 1: 2205 2:  3: Error 
MSI (s) (6C:40) [09:56:00:312]: Note: 1: 2228 2:  3: Error 4: SELECT
`Message` FROM `Error` WHERE `Error` = 22 
MSI (s) (6C:40) [09:56:00:312]: Note: 1: 2205 2:  3: Error 
MSI (s) (6C:40) [09:56:00:312]: Note: 1: 2228 2:  3: Error 4: SELECT
`Message` FROM `Error` WHERE `Error` = 23 
MSI (s) (6C:40) [09:56:00:312]: Note: 1: 2205 2:  3: Error 
MSI (s) (6C:40) [09:56:00:312]: Note: 1: 2228 2:  3: Error 4: SELECT
`Message` FROM `Error` WHERE `Error` = 16 
MSI (s) (6C:40) [09:56:00:312]: Note: 1: 2205 2:  3: Error 
MSI (s) (6C:40) [09:56:00:312]: Note: 1: 2228 2:  3: Error 4: SELECT
`Message` FROM `Error` WHERE `Error` = 21 
Action ended 9:56:00: RemoveExistingProducts. Return value 1.

It doesn't look good, but what does it mean?


Thanks!

--Scott W

 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Bob Arnson
Sent: Saturday, May 31, 2008 6:23 PM
To: General discussion for Windows Installer XML toolset.
Subject: Re: [WiX-users] newbie question about uninstalling

Weinstein, Scott wrote:
> For some reason my install packages is not detecting the prior
install,
> and the upgrade process is not working. I'm unable to see what I've
done
> wrong and hoping it's a simple thing. 
>   

Generate a verbose log during installation of the upgrade package and 
see what it says around the FindRelatedProducts and 
RemoveExistingProducts actions.

-- 
sig://boB
http://joyofsetup.com/



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