It's hard to say the exact circumstances. The .msi is downloaded from our website, and I don't have access to the client's computer.
The client that last reported this problem has his AV scanner disabled. I'll ask him if he's running it from a network share. What are the circumstances when it fails? Perhaps there is another process locking the file open? I have seen this error occasionally when I try to open a package that is on a network share with orca. I presume that there is an AV scanner running on the server locking the file open. I have a .msi I've created using Wix that seems to work on a lot of computers. However, I occasionally have reports of of clients running the .msi on their computer and getting this error message: "This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package." Does anyone know how I can recreate this image, and what I could possibly be doing wrong in my .wxs file? This error happens with both 2.0 and 3.0 versions of Wix. Product.wxs -- View this message in context: http://n2.nabble.com/%22This-installation-package-could-not-be-opened.%22-tp2566106p2566361.html Sent from the wix-users mailing list archive at Nabble.com. ------------------------------------------------------------------------------ _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users
