Just double checked: The new version of the installer is higher than the old installer; the version of the new main application is higher than the old version of the main application.
So I think this is not about the version, but I don't know. Also, can you tell me if my code for FilesInUse correct? I found this: http://neilsleightholm.blogspot.com/2008/08/customised-uis-for-wix.html There are quite a few other DialogRef listed: <DialogRef Id="ErrorDlg" /> <DialogRef Id="FatalError" /> <DialogRef Id="FilesInUse" /> <DialogRef Id="MsiRMFilesInUse" /> <DialogRef Id="PrepareDlg" /> <DialogRef Id="ProgressDlg" /> <DialogRef Id="ResumeDlg" /> <DialogRef Id="UserExit" /> Should I do the same thing? Anyways, if you know anything about FilesInUse, please let me know. Thanks. /Brian ________________________________ From: little.forest <little.for...@ymail.com> To: General discussion for Windows Installer XML toolset. <wix-users@lists.sourceforge.net> Sent: Friday, October 2, 2009 2:42:41 PM Subject: Re: [WiX-users] How to add FilesInUse support Hi Phil, Thanks for you reply. It's good to know that "2753 is nothing directly related to FilesInUse". For "It's typically caused by running a custom action referring to a program that is not going to be installed. So it looks like you're asking to run MainApp but the one in your setup isn't being installed." - It's true. We do have a custom action like this(Does this code look okay?): <CustomAction Id="ExecBootloader_Cmd" FileKey="MainApp" ExeCommand="-bootload" Execute="deferred" Return="ignore" HideTarget="no" Impersonate="no" /> <InstallExecuteSequence> <Custom Action="ExecBootloader_Cmd" Before="InstallFinalize" /> </InstallExecuteSequence> As long as the old version wasn't running, the major upgrade worked fine. I mean, there wasn't error, the old version was removed, and the new version was installed. The custom action run okay as well. But, if the old version was running, we did see something different: we see the FilesInUse dialog, we shutdown the old version manually, so far so good, we kept it going.. then it failed. I noticed the application folder under "Program Files" was not even created. Netherless to say, anything new version wasn't installed. So when the custom action was triggered, the program can't be found, then error. So in here, it seems to me that the only difference is whether "the old version is running" and further "FilesInUse". So for "This can because there's a component or feature state that means it's not being installed, or yours isn't being installed because there's already one on the system with a higher version." - I doubt if it's about the version higher/lower. Because if this is true, then we couldn't explain why the new version was installed and run okay while the old version wasn't running. It's suppposed to fail even the old version wasn't running, right? Again, the only difference is the "old version running". If not running, no FilesInUse showing up, things are okay. If running, the FilesInUse part behave correctly but nothing will be installed. So I guess this is about FilesInUse. But, really, I don't know the reason and the solution. By the way, we use WiX version 3.0.4805.0. If you have any idea, please let me know. Thanks a lot. /Brian ________________________________ From: "Wilson, Phil" <phil.wil...@wonderware.com> To: General discussion for Windows Installer XML toolset. <wix-users@lists.sourceforge.net> Sent: Friday, October 2, 2009 1:57:16 PM Subject: Re: [WiX-users] How to add FilesInUse support 2753 is nothing directly related to FilesInUse - look up the Windows SDK Windows Installer errors for this kind of thing. It's typically caused by running a custom action referring to a program that is not going to be installed. So it looks like you're asking to run MainApp but the one in your setup isn't being installed. This can because there's a component or feature state that means it's not being installed, or yours isn't being installed because there's already one on the system with a higher version. Phil Wilson -----Original Message----- From: little.forest [mailto:little.for...@ymail.com] Sent: Friday, October 02, 2009 12:07 PM To: General discussion for Windows Installer XML toolset. Subject: Re: [WiX-users] How to add FilesInUse support Let me correct something a bit: If not add "<DialogRef Id="FilesInUse" />" line, the installation is okay but it won't detect and show "FilesInUse" dialog. If add "<DialogRef Id="FilesInUse" />" line in code, the installation is okay if this is a fresh intallation(fresh means no previous version installed). If add "<DialogRef Id="FilesInUse" />" line in code, and there is the old version application running, then the installation of the new version will detect and show the "FilesInUse" dialog which is good. But later on the installation of the new version will be failed because of an Error called 2753. Why this happens? How to resolve it? Thanks. ________________________________ From: little.forest <little.for...@ymail.com> To: wix-users@lists.sourceforge.net Sent: Friday, October 2, 2009 11:17:01 AM Subject: [WiX-users] How to add FilesInUse support We use WiX 3.0. We have a problem: the end user is running the old version of the application, but she tries to install the new version at the same time. As we use major upgrade, the old version will be uninstalled first. So in this case, if the old version is running, we can't install the new version properly. I knew "util:CloseApplication". So I tried that. But in our application, there is a requirement "close application will just minimize the GUI to system tray just like Yahoo Messenger". I'm not sure if "util:CloseApplication" does send WM_CLOSE message to our application. But even if it does, our application will just minimize itself to system tray but not close itself. We already tested it. The application didn't shut down. So we can't use this "util:CloseApplication". Then I tried another solution: http://n2.nabble.com/Custom-action-sequencing-problem-td709311.html#a709311 Well, it partly worked. If we keep the old version running, then the process is killed when installing the new version. However, just a few seconds later, the installation failed because of "Error code 2753". I realized the old version was uninstalled, the new version wasn't installed. Also, I was thinking killing a process directly might not be a good thing. So I kept searching other solutions. Then I found someone said "FilesInUse". I think this solution even works for us. So I added this line: <UI> <DialogRef Id="FilesInUse" /> ... </UI> Now we have new problem "Error code 2753". I tried two cases: Case 1: I kept the old version running, and I installed the new version. During installation, the "FilesInUse" dialog did show up - I was very happy. Then I exited the old version. The installation kept going.. just a few seconds, it failed. I noticed the old version was uninstalled, but the new version wasn't installed. Here is the log: MSI (s) (48:4C) [10:15:34:839]: Note: 1: 2753 2: MainApp MSI (s) (48:4C) [10:15:34:839]: Note: 1: 2205 2: 3: Error MSI (s) (48:4C) [10:15:34:839]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 2753 DEBUG: Error 2753: The File 'MainApp' is not marked for installation. The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2753. The arguments are: MainApp, , MSI (s) (48:4C) [10:15:44:245]: Note: 1: 2205 2: 3: Error MSI (s) (48:4C) [10:15:44:245]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709 MSI (s) (48:4C) [10:15:44:245]: Product: BigAppleProduct -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2753. The arguments are: MainApp, , The log says error, but what the error means? What caused this error? The log didn't say. Case 2: do a fresh installation. There is no "FilesInUse" dialog showing up, of course. But the install still failed - Error 2753. This doesn't make any sense. It seems the problem is this new added line "<DialogRef Id="FilesInUse" />". By adding this line, the error 2753 is introduced. Why is that? So how can I add this FilesInUse support in WiX 3? Where I did wrong here? Many many thanks. /Brian __________________________________________________________________ Looking for the perfect gift? Give the gift of Flickr! http://www.flickr.com/gift/ ------------------------------------------------------------------------------ Come build with us! The BlackBerry® Developer Conference in SF, CA is the only developer event you need to attend this year. 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