When doing an installation on an end user's XP machine, the installation failed
when
trying to do something with the MS VC90 merge modules. We install the
microsoft_vc90_crt_x86.msm, microsoft_vc90_mfc_x86.msm and corresponding policy
merge modules. Here is the portion of the verbose log from the installation:
We have no idea why the SxsInstallCA action is failing or any idea on steps to
take to
track it down since this is a Microsoft supplied component.
Does any one have any suggestions on how to find out why this is failing?
.
.
.
Action 13:02:29: InstallInitialize.
Action start 13:02:29: InstallInitialize.
MSI (s) (2C:88) [13:02:29:500]: Machine policy value 'AlwaysInstallElevated' is
0
MSI (s) (2C:88) [13:02:29:500]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (2C:88) [13:02:29:500]: BeginTransaction: Locking Server
MSI (s) (2C:88) [13:02:29:500]: Machine policy value
'LimitSystemRestoreCheckpointing' is 0
MSI (s) (2C:88) [13:02:29:500]: Note: 1: 1715 2: XYZ Utility x.y.z
MSI (s) (2C:88) [13:02:29:500]: Note: 1: 2205 2: 3: Error
MSI (s) (2C:88) [13:02:29:500]: Note: 1: 2228 2: 3: Error 4: SELECT `Message`
FROM
`Error` WHERE `Error` = 1715
MSI (s) (2C:88) [13:02:29:500]: Calling SRSetRestorePoint API. dwRestorePtType:
0,
dwEventType: 102, llSequenceNumber: 0, szDescription: "Installed XYZ Utility
x.y.z".
MSI (s) (2C:88) [13:02:33:593]: The call to SRSetRestorePoint API succeeded.
Returned status: 0, llSequenceNumber: 904.
MSI (s) (2C:88) [13:02:33:593]: Server not locked: locking for product
{E67C9725-A794-
4BD2-B0EA-986AC036158B}
Action ended 13:02:33: InstallInitialize. Return value 1.
MSI (s) (2C:88) [13:02:33:640]: Doing action: SxsInstallCA
MSI (s) (2C:88) [13:02:33:640]: Note: 1: 2205 2: 3: ActionText
Action 13:02:33: SxsInstallCA.
Action start 13:02:33: SxsInstallCA.
MSI (s) (2C:88) [13:02:33:640]: Creating MSIHANDLE (14) of type 790542 for
thread
3720
MSI (s) (2C:40) [13:02:33:640]: Invoking remote custom action. DLL:
C:\WINDOWS\Installer\MSI1C.tmp, Entrypoint: CustomAction_SxsMsmInstall
MSI (s) (2C:40) [13:02:33:671]: Closing MSIHANDLE (14) of type 790542 for
thread
3720
Action ended 13:02:33: SxsInstallCA. Return value 3.
MSI (s) (2C:88) [13:02:33:687]: Machine policy value 'DisableRollback' is 0
MSI (s) (2C:88) [13:02:33:687]: Note: 1: 1402 2:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollbac
k\Scripts 3: 2
MSI (s) (2C:88) [13:02:33:687]: Note: 1: 1402 2:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollbac
k\Scripts 3: 2
MSI (s) (2C:88) [13:02:33:687]: Calling SRSetRestorePoint API. dwRestorePtType:
13,
dwEventType: 103, llSequenceNumber: 904, szDescription: "".
MSI (s) (2C:88) [13:02:34:140]: The call to SRSetRestorePoint API succeeded.
Returned status: 0.
MSI (s) (2C:88) [13:02:34:140]: Unlocking Server
Action ended 13:02:34: INSTALL. Return value 3.
.
.
.
Any help is very much appreciated.
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