Hi,

maybe a bit late.. but better late then never ;-)

Got the issue when installing using reduced mode (msiexec /i
MySetup.msi /l*v MyLog.log /qr):

...
MSI (c) (74:0C) [07:19:07:760]: Doing action: WelcomeDlg
Action 7:19:07: WelcomeDlg.
Action start 7:19:07: WelcomeDlg.
DEBUG: Error 2726:  Action not found: WelcomeDlg
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2726. The arguments are: WelcomeDlg, ,
Action ended 7:19:07: WelcomeDlg. Return value 0.
...

MSI (c) (74:0C) [07:19:20:198]: Doing action: ExitDialog
Action 7:19:20: ExitDialog.
Action start 7:19:20: ExitDialog.
DEBUG: Error 2726:  Action not found: ExitDialog
The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2726. The arguments are: ExitDialog, ,
Action ended 7:19:20: ExitDialog. Return value 0.
....

but not when installing the same package using normal UI (msiexec /i
MySetup.msi /l*v MyLogQR.log). For the product.wxs I just added

<Property Id="WIXUI_INSTALLDIR" Value="INSTALLLOCATION" />
<UIRef Id="WixUI_InstallDir"/>

and one component to a blank default Visual Studiu Setup Project Template.



Then did the same for a InstallShield 2010 Basic MSI project ... et voila:
...
MSI (c) (5C:18) [07:23:28:802]: Doing action: InstallWelcome
Action 7:23:28: InstallWelcome.
Action start 7:23:28: InstallWelcome.
Info 2726.Action not found: InstallWelcome.
Action ended 7:23:28: InstallWelcome. Return value 0.
....

MSI (c) (5C:18) [07:23:37:506]: Doing action: SetupCompleteSuccess
Action 7:23:37: SetupCompleteSuccess.
Action start 7:23:37: SetupCompleteSuccess.
Info 2726.Action not found: SetupCompleteSuccess.
Action ended 7:23:37: SetupCompleteSuccess. Return value 0.
...

Got the same error but with other logging as Info text.

So I assume it's some strange behavior in that case as no other issues
were detected and the log seems normal for both installers
(InstallShield one and WiX one)

Regards
Tobias


2010/9/3 Umesh Joglekar <umesh_jogle...@hotmail.com>:
>
>
> Hi,
>
> We have been seeing this error in our installs (both first time and repair 
> mode)
>
> Here is a relevant portion of the log.
>
> Action 14:15:27: ProgressForm. Dialog created
> DEBUG: Error 2726:  Action not found: WelcomeForm
> The installer has encountered an unexpected error installing this package. 
> This may indicate a problem with this package.
> The error code is 2726. The arguments are: WelcomeForm, ,
> Action ended 14:15:27: WelcomeForm. Return value 0.
> MSI (c) (E8:08) [14:15:27:527]: Doing action: ExecuteAction
> MSI (c) (E8:08) [14:15:27:572]: Note: 1: 2205 2:  3: ActionText
> Action 14:15:27: ExecuteAction.
> Action start 14:15:27: ExecuteAction.
> MSI (c) (E8:08) [14:15:27:751]: PROPERTY CHANGE: Adding SECONDSEQUENCE 
> property. Its value is '1'.
> MSI (c) (E8:08) [14:15:27:782]: Grabbed execution mutex.
> MSI (c) (E8:08) [14:15:27:808]: Incrementing counter to disable shutdown. 
> Counter after increment: 0
>
> Earlier in the log it is clear that all dialogs are found and created 
> successfully.
>
> Here is the earlier relevant portion of the log
>
> Action 14:15:18: WelcomeForm.
> Action start 14:15:18: WelcomeForm.
> Info 2898.For VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783400 
> textstyle, the system created a 'MS Sans Serif' font, in 0 character set, of 
> 13 pixels height.
> Info 2898.For TitleTextStyle textstyle, the system created a 'Arial' font, in 
> 0 character set, of 22 pixels height.
> Info 2898.For SubTitleTextStyle textstyle, the system created a 'Arial' font, 
> in 0 character set, of 19 pixels height.
> Info 2898.For ButtonTextStyle textstyle, the system created a 'Arial' font, 
> in 0 character set, of 15 pixels height.
> Info 2898.For DescriptionTextStyle textstyle, the system created a 'Arial' 
> font, in 0 character set, of 16 pixels height.
> Info 2898.For SmallDescriptionTextStyle textstyle, the system created a 
> 'Arial' font, in 0 character set, of 14 pixels height.
> Action 14:15:18: WelcomeForm. Dialog created
>
> WelcomeForm is shown and install completes successfully. There are no other 
> errors reported in the log.
>
>
> Similarly in the repair mode we get the error
> DEBUG: Error 2726:  Action not found: MaintenanceForm
>
> In the maintenance mode, MaintenanceForm is shown properly.
>
> There are no errors related to size of UI elements, bitmap paths etc.
>
> ORCA shows all dialogs in the dialog table.
>
> What could be the cause of this error. I have searched the forums but I have 
> not found any answer.
> Has anyone else seen similar behavior?
>
> WelcomeForm starts user interaction in install mode and MaintenanceForm does 
> it in the maintenance mode.
>
> WelcomeForm does not publish any DoAction events. It only publishes NewDialog 
> event for license dialog on next button push, or SpawnDialog event for cancel 
> button push spawning CancelDialog.
>
> Thanks
>
> Umesh
>
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