I don't use Burn but I would check why it's using the path "\.\Packages\X.msi" as the "Note: 1: 1324 2: . 3: 1" in the log refers to an invalid character "." in a path & that's the only path I can see in your log which has a "." in it & it appears to start rolling back right after that.
Palbinder Sandher Software Deployment Engineer T: +44 (0) 141 945 8500 F: +44 (0) 141 945 8501 http://www.iesve.com **Design, Simulate + Innovate with the <Virtual Environment>** Integrated Environmental Solutions Limited. Registered in Scotland No. SC151456 Registered Office - Helix Building, West Of Scotland Science Park, Glasgow G20 0SP Email Disclaimer -----Original Message----- From: Dan Puza [mailto:dp...@ultra-scan.com] Sent: 24 June 2011 18:30 To: wix-users@lists.sourceforge.net Subject: [WiX-users] Burn log - Error 0x80070002: Failed to install MSIpackage. Any tips for debugging / troubleshooting "Error 0x80070002: Failed to install MSI package" in the Burn log? The MSI installs fine on its own, but the bootstrapper fails on the MSI with that error message. There are no other messages indicating why it might have failed. There is the following log generated also, but I can't make any sense of it: === Verbose logging started: 7/24/2011 12:59:33 Build type: SHIP UNICODE 5.00.7600.00 Calling process: E:\A\Setup.exe === MSI (c) (E8:EC) [12:59:33:322]: Resetting cached policy values MSI (c) (E8:EC) [12:59:33:322]: Machine policy value 'Debug' is 0 MSI (c) (E8:EC) [12:59:33:322]: ******* RunEngine: ******* Product: C:\ProgramData\Package Cache\{22760F94-ACC0-4A97-BEE8-FEB4BA520C63}v3.0.0.908\.\Packages\X.msi ******* Action: ******* CommandLine: ********** MSI (c) (E8:EC) [12:59:33:322]: Client-side and UI is none or basic: Running entire install on the server. MSI (c) (E8:EC) [12:59:33:322]: Grabbed execution mutex. MSI (c) (E8:EC) [12:59:33:337]: Cloaking enabled. MSI (c) (E8:EC) [12:59:33:337]: Attempting to enable all disabled privileges before calling Install on Server MSI (c) (E8:EC) [12:59:33:353]: Incrementing counter to disable shutdown. Counter after increment: 0 MSI (s) (20:40) [12:59:33:431]: Running installation inside multi-package transaction C:\ProgramData\Package Cache\{22760F94-ACC0-4A97-BEE8-FEB4BA520C63}v3.0.0.908\.\Packages\X.msi MSI (s) (20:40) [12:59:33:431]: Grabbed execution mutex. MSI (s) (20:04) [12:59:33:431]: Resetting cached policy values MSI (s) (20:04) [12:59:33:431]: Machine policy value 'Debug' is 0 MSI (s) (20:04) [12:59:33:431]: ******* RunEngine: ******* Product: C:\ProgramData\Package Cache\{22760F94-ACC0-4A97-BEE8-FEB4BA520C63}v3.0.0.908\.\Packages\X.msi ******* Action: ******* CommandLine: ********** MSI (s) (20:04) [12:59:33:462]: Machine policy value 'DisableUserInstalls' is 0 MSI (s) (20:04) [12:59:33:493]: SRSetRestorePoint skipped for this transaction. MSI (s) (20:04) [12:59:33:493]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Exp lorer 3: 2 MSI (s) (20:04) [12:59:33:493]: Note: 1: 1324 2: . 3: 1 MSI (s) (20:04) [12:59:33:493]: MainEngineThread is returning 2 MSI (s) (20:40) [12:59:33:493]: No System Restore sequence number for this installation. MSI (s) (20:40) [12:59:33:493]: User policy value 'DisableRollback' is 0 MSI (s) (20:40) [12:59:33:493]: Machine policy value 'DisableRollback' is 0 MSI (s) (20:40) [12:59:33:493]: Incrementing counter to disable shutdown. Counter after increment: 0 MSI (s) (20:40) [12:59:33:493]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\R ollback\Scripts 3: 2 MSI (s) (20:40) [12:59:33:493]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\R ollback\Scripts 3: 2 MSI (s) (20:40) [12:59:33:493]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\I nProgress 3: 2 MSI (s) (20:40) [12:59:33:493]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\I nProgress 3: 2 MSI (s) (20:40) [12:59:33:493]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI (s) (20:40) [12:59:33:493]: Restoring environment variables MSI (c) (E8:EC) [12:59:33:493]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI (c) (E8:EC) [12:59:33:493]: MainEngineThread is returning 2 === Verbose logging stopped: 7/24/2011 12:59:33 === ------------------------------------------------------------------------ ------ All the data continuously generated in your IT infrastructure contains a definitive record of customers, application performance, security threats, fraudulent activity and more. Splunk takes this data and makes sense of it. Business sense. IT sense. Common sense.. http://p.sf.net/sfu/splunk-d2d-c1 _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users ------------------------------------------------------------------------------ All of the data generated in your IT infrastructure is seriously valuable. Why? It contains a definitive record of application performance, security threats, fraudulent activity, and more. Splunk takes this data and makes sense of it. IT sense. And common sense. http://p.sf.net/sfu/splunk-d2d-c2 _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users
