Hello,
I have a customer who is receiving error 0x80070660 when running a Burn based
installer on Windows Server 2008 R2. Below is the log file. I have verified
that both the temp directory (pointed to from the TMP and TEMP environment
variables) and the c:\ProgramData directory are writable and have plenty of
space.
A separate installation created using installshield is failing with error code
2755 (which seems to also be related to permissions problems with the temp
directory).
Any thoughts on what the problem could be?
Thanks!
Kelly
[0A98:071C][2012-10-10T13:39:53]: Burn v3.6.3213.0, Windows v6.1 (Build 7601:
Service Pack 1), path:
C:\st-data\Stapps\APPS\toltech\toltech-license-server.exe, cmdline:
'-burn.unelevated BurnPipe.{C1D2E94A-666A-485F-ADF2-C0F01F1678BF}
{222F5F32-A900-4241-A7E3-C0D90A9731CF} 2072'
[0A98:071C][2012-10-10T13:39:53]: Setting string variable 'WixBundleLog' to
value
'C:\Users\ADMINI~1.STU\AppData\Local\Temp\License_Server_20121010133953.log'
[0A98:071C][2012-10-10T13:39:53]: Setting string variable
'WixBundleOriginalSource' to value
'C:\st-data\Stapps\APPS\toltech\toltech-license-server.exe'
[0A98:071C][2012-10-10T13:39:53]: Setting string variable 'WixBundleName' to
value 'License Server'
[0A98:071C][2012-10-10T13:39:53]: Detect 1 packages
[0A98:071C][2012-10-10T13:39:53]: Detected package: License_Server.msi, state:
Absent, cached: None
[0A98:071C][2012-10-10T13:39:53]: Detect complete, result: 0x0
[0A98:071C][2012-10-10T13:39:57]: Plan 1 packages, action: Install
[0A98:071C][2012-10-10T13:39:57]: Setting string variable
'WixBundleRollbackLog_License_Server.msi' to value
'C:\Users\ADMINI~1.STU\AppData\Local\Temp\License_Server_20121010133953_0_License_Server.msi_rollback.log'
[0A98:071C][2012-10-10T13:39:57]: Setting string variable
'WixBundleLog_License_Server.msi' to value
'C:\Users\ADMINI~1.STU\AppData\Local\Temp\License_Server_20121010133953_0_License_Server.msi.log'
[0A98:071C][2012-10-10T13:39:57]: Planned package: License_Server.msi, state:
Absent, default requested: Present, ba requested: Present, execute: Install,
rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[0A98:071C][2012-10-10T13:39:57]: Plan complete, result: 0x0
[0A98:071C][2012-10-10T13:39:57]: Apply begin
[0818:09E8][2012-10-10T13:39:57]: Creating a system restore point.
[0818:09E8][2012-10-10T13:39:57]: System restore disabled, system restore point
not created.
[0818:09E8][2012-10-10T13:39:57]: Caching bundle from:
'C:\Users\ADMINI~1.STU\AppData\Local\Temp\2\{1ceedb7f-bc77-4979-87f5-a0b54b8eac69}\.be\setup.exe'
to: 'C:\ProgramData\Package
Cache\{1ceedb7f-bc77-4979-87f5-a0b54b8eac69}\setup.exe'
[0818:09E8][2012-10-10T13:39:57]: Registering bundle dependency provider:
{1ceedb7f-bc77-4979-87f5-a0b54b8eac69}, version: 2.0.8.0
[0818:049C][2012-10-10T13:39:57]: Verified acquired payload: License_Server.msi
at path: C:\ProgramData\Package Cache\.unverified\License_Server.msi, moving
to: C:\ProgramData\Package
Cache\{809F96D3-6E6B-4C67-9D95-3B6BECDADA5A}v2.0.8\License Server.msi.
[0818:09E8][2012-10-10T13:39:57]: Applying execute package: License_Server.msi,
action: Install, path: C:\ProgramData\Package
Cache\{809F96D3-6E6B-4C67-9D95-3B6BECDADA5A}v2.0.8\License Server.msi,
arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" ARPSYSTEMCOMPONENT="1"'
[0818:09E8][2012-10-10T13:39:57]: Error 0x80070660: Failed to install MSI
package.
[0818:09E8][2012-10-10T13:39:57]: Error 0x80070660: Failed to execute MSI
package.
[0A98:071C][2012-10-10T13:39:57]: Error 0x80070660: Failed to configure
per-machine MSI package.
[0A98:071C][2012-10-10T13:39:57]: Applied execute package: License_Server.msi,
result: 0x80070660, restart: None
[0A98:071C][2012-10-10T13:39:57]: Error 0x80070660: Failed to execute MSI
package.
[0818:09E8][2012-10-10T13:39:57]: Skipped rollback of package:
License_Server.msi, action: Uninstall, already: Absent
[0A98:071C][2012-10-10T13:39:57]: Applied rollback package: License_Server.msi,
result: 0x0, restart: None
[0818:09E8][2012-10-10T13:39:57]: Removing cached package: License_Server.msi,
from path: C:\ProgramData\Package
Cache\{809F96D3-6E6B-4C67-9D95-3B6BECDADA5A}v2.0.8\
[0818:09E8][2012-10-10T13:39:57]: Removed bundle dependency provider:
{1ceedb7f-bc77-4979-87f5-a0b54b8eac69}
[0818:09E8][2012-10-10T13:39:57]: Removing cached bundle:
{1ceedb7f-bc77-4979-87f5-a0b54b8eac69}, from path: C:\ProgramData\Package
Cache\{1ceedb7f-bc77-4979-87f5-a0b54b8eac69}\
[0A98:071C][2012-10-10T13:39:57]: Apply complete, result: 0x80070660, restart:
None, ba requested restart: No
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