This is a long shot but there is one difference out the problem MSI, it includes merge modules - Steve Hole does yours?
-----Original Message----- From: Rob Mensching [mailto:r...@robmensching.com] Sent: 13 December 2012 19:24 To: General discussion for Windows Installer XML toolset. Subject: Re: [WiX-users] Burn: upgrades Ug, I was afraid there was some complex incantation necessary to get the bug to repro because I'm not seeing it in any of my work. I'm good with whichever of those options are best for you. On Thu, Dec 13, 2012 at 9:34 AM, Neil Sleightholm <n...@x2systems.com>wrote: > I have tried a few simple cases and cannot reproduce it (isn't that > always the case) but I will try some more. > > If I raise a defect and mark it private can I attach the logs I have > collected or would you prefer I private messaged a location where you > can see them. > > Neil > > -----Original Message----- > From: Rob Mensching [mailto:r...@robmensching.com] > Sent: 13 December 2012 16:17 > To: General discussion for Windows Installer XML toolset. > Subject: Re: [WiX-users] Burn: upgrades > > Sorry, I've been heads down with lots of changes going on (seems > typical of my adult life in November). I've seen reports of upgrade > issues from a few different vectors so I do think there is *something* > going on here. But I really don't have any idea right now. > > What would help most is if someone could take a look at the setup code > in wix37\test\data\Burn\BasicTests and add as few extra packages > and/or bundles to reproduce the error that you are seeing. If you can > do that, I will happily add the extra code to get it wired into the > integration tests and track the bug down. > > That'd be the ideal. While doing that, Neil (or anybody), if you have > log files and small bundle code that you can't share here but would be > willing to send to me directly, I'd happily take that as well. > > This will likely be the last bug was take for WiX v3.7... I appreciate > any help getting to the root of it. <smile/> > > > On Thu, Dec 13, 2012 at 1:56 AM, Neil Sleightholm <n...@x2systems.com > >wrote: > > > New variant today, the uninstall was run twice by burn. > > > > -----Original Message----- > > From: Neil Sleightholm [mailto:n...@x2systems.com] > > Sent: 12 December 2012 22:06 > > To: General discussion for Windows Installer XML toolset. > > Subject: Re: [WiX-users] Burn: upgrades > > > > Still really struggling to understand this and the more I look the > > more I think something odd is happening burn. > > > > This is the problem: > > When I run an install created with burn that upgrades an existing > > install I see that burn runs the new MSI install and then the old > > MSI > uninstall. > > This only happens for one of four MSIs in the package which were all > > authored by me in the same way. If I run the MSI outside of burn it > > does the upgrade and everything looks ok, there is only one entry in > > ARP programs and the HKCR\Installer registry looks ok. > > > > Even running it with burn what is left on the machine after the > > upgrade is correct and the only reason I notice it is that as part > > of my uninstall process I stop a tray application running; so with > > this problem the tray application is not running after the install. > > > > I can probably live with this but would really like to understand > > why burn thinks my application has not upgraded and needs to run the > > uninstall. In some cases the uninstall phase detects a reboot is > > required but burn doesn't reflect this in the UI and when you click > > close the machine reboots without warning. > > > > So my question is how does burn detect that an MSI hasn't upgraded > > and it is necessary to launch another instance to do the uninstall? > > > > Any other insights in to this problem would be greatly appreciated. > > I would also ask you check your logs and see if you are getting the > > same problem; the key is that there are two log files from the main > > burn > package. > > > > Regards > > > > Neil > > > > > > -------------------------------------------------------------------- > > -- > > -------- LogMeIn Rescue: Anywhere, Anytime Remote support for IT. > > Free Trial Remotely access PCs and mobile devices and provide > > instant support Improve your efficiency, and focus on delivering > > more value-add services Discover what IT Professionals Know. Rescue > > delivers http://p.sf.net/sfu/logmein_12329d2d > > _______________________________________________ > > WiX-users mailing list > > WiX-users@lists.sourceforge.net > > https://lists.sourceforge.net/lists/listinfo/wix-users > > > > > > -------------------------------------------------------------------- > > -- > > -------- LogMeIn Rescue: Anywhere, Anytime Remote support for IT. > > Free Trial Remotely access PCs and mobile devices and provide > > instant support Improve your efficiency, and focus on delivering > > more value-add services Discover what IT Professionals Know. Rescue > > delivers http://p.sf.net/sfu/logmein_12329d2d > > _______________________________________________ > > WiX-users mailing list > > WiX-users@lists.sourceforge.net > > https://lists.sourceforge.net/lists/listinfo/wix-users > > > > > > -- > virtually, > > Rob Mensching > http://RobMensching.com LLC > > ---------------------------------------------------------------------- > -------- LogMeIn Rescue: Anywhere, Anytime Remote support for IT. Free > Trial Remotely access PCs and mobile devices and provide instant > support Improve your efficiency, and focus on delivering more > value-add services Discover what IT Professionals Know. Rescue > delivers http://p.sf.net/sfu/logmein_12329d2d > _______________________________________________ > WiX-users mailing list > WiX-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/wix-users > > > ---------------------------------------------------------------------- > -------- LogMeIn Rescue: Anywhere, Anytime Remote support for IT. Free > Trial Remotely access PCs and mobile devices and provide instant > support Improve your efficiency, and focus on delivering more > value-add services Discover what IT Professionals Know. Rescue > delivers http://p.sf.net/sfu/logmein_12329d2d > _______________________________________________ > WiX-users mailing list > WiX-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/wix-users > -- virtually, Rob Mensching http://RobMensching.com LLC ------------------------------------------------------------------------------ LogMeIn Rescue: Anywhere, Anytime Remote support for IT. Free Trial Remotely access PCs and mobile devices and provide instant support Improve your efficiency, and focus on delivering more value-add services Discover what IT Professionals Know. Rescue delivers http://p.sf.net/sfu/logmein_12329d2d _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users ------------------------------------------------------------------------------ LogMeIn Rescue: Anywhere, Anytime Remote support for IT. Free Trial Remotely access PCs and mobile devices and provide instant support Improve your efficiency, and focus on delivering more value-add services Discover what IT Professionals Know. Rescue delivers http://p.sf.net/sfu/logmein_12329d2d _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users
