The problem is with your custom action. The DLL which exports ExportTempHxDs, does it have any dependencies (ex: VC runtime)?
-----Original Message----- From: Majcica, Mario [mailto:mario.majc...@bakerhughes.com] Sent: Monday, November 17, 2014 6:44 AM To: wix-users@lists.sourceforge.net Subject: [WiX-users] Problems upgrading to WiX 3.9 Dear all, I upgraded our project from WiX 3.7 to the latest 3.9 version. I do have a problem however. Although the msi is created correctly I do get the installation failing with the following error in the log: Error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor. Action CA_ExportTempHxDs.3643236F_FC70_11D3_A536_0090278A1BB8, entry: ExportTempHxDs, library: C:\windows\Installer\MSIC69F.tmp In my Product.wxs I do find the following <Directory Id="JsProgramFilesFolder" Name="Program Files"> <Directory Id="CommonFilesFolder" Name="Common Files"> <Directory Id="MSShared.3643236F_FC70_11D3_A536_0090278A1BB8" Name="Microsoft Shared"> <Directory Id="D_Help" Name="Help"> <Component Id="Bogus_HHRegCA_component" Guid="{07C0C968-85D1-11D4-A53F-0090278A1BB8}" KeyPath="yes"> <CreateFolder Directory="D_Help" /> </Component> </Directory> </Directory> </Directory> </Directory> I haven't wrote this part of the installer and I do think is used for publishing help files. If I use Wix 3.7 this works just well. Any idea? Thanks Mario Majcica ------------------------------------------------------------------------------ Download BIRT iHub F-Type - The Free Enterprise-Grade BIRT Server from Actuate! Instantly Supercharge Your Business Reports and Dashboards with Interactivity, Sharing, Native Excel Exports, App Integration & more Get technology previously reserved for billion-dollar corporations, FREE http://pubads.g.doubleclick.net/gampad/clk?id=157005751&iu=/4140/ostg.clktrk _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users ------------------------------------------------------------------------------ Download BIRT iHub F-Type - The Free Enterprise-Grade BIRT Server from Actuate! Instantly Supercharge Your Business Reports and Dashboards with Interactivity, Sharing, Native Excel Exports, App Integration & more Get technology previously reserved for billion-dollar corporations, FREE http://pubads.g.doubleclick.net/gampad/clk?id=157005751&iu=/4140/ostg.clktrk _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users