HELP!

I'm using QuickTime on a more than adequate PC; what I wrote to Apple is below. Any help greatly appreciated; the app's useless as it stands.
Thanks in advance,
Alan



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I downloaded the latest version of QT on a PC; I'm somewhat knowledgable about computers. There's no image with any format - only rasters/colors. I did a virus scan, Adaware, Spybot -nothing showed up- I reinstalled; I tried a restore point - but the restore points won't work now; I went into the registry, removed QT entries by hand -nothing worked- and so forth. When I open QT I get a message "Untitled 2" in the title bar. I found a 2nd QT installation - both were automatic by the way (i.e. I didn't hand-set the directory). I took that off, went back and reinstalled clean - and the message again appears. Sound comes through, but that's all.

I can't find _anywhere_ on this site to deal with this question; this is the nearest. The "QuickTime support" answers questions about registration only. I do have Professional by the way - but I get the same errors either way.

Finally, I tried downloading with and without Itunes, installing and not installing Itunes, etc. Nothing works. Please let me know how to correct this; the software is useless. I should add before this download everything ran perfectly.

Alan Sondheim, [EMAIL PROTECTED]

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