Kevin,
This query opens a much broader discussion about the convergence of web
content management systems and document management systems, and the
appropriate use of various applications to present and format information
for various media. Word, pdf etc are often used as presentation applications
for information on screen, rather than presentation applications for printed
information.

This often leads to storage and maintenance of two parallel files - print
and screen. A more appropriate solution would be the maintenance of a single
(say XML) file tagged for use with templates for multiple presentation
environments and purposes - the same information could be used to create a
wallet quick reference card, full instruction manual, media release, or full
screen web and mobile.

The basic problem in the question below seems to be the appropriateness of
the information formatting tool for the presentation purpose.

Kind Regards,

Peter Hislop

-----Original Message-----
From: [email protected] [mailto:[email protected]] On
Behalf Of Erickson, Kevin (DOE)
Sent: Wednesday, 1 December 2010 6:52 AM
To: [email protected]
Subject: [WSG] Document Formats

Hi All,
The website I work with receives a lot of documents to be posted that
come in the form of Word, PowerPoint and Excel documents. And now, with
the release of the latest versions of Ms Office, they are coming to me
with an "X" on their extensions. I have information in the footer of all
the web pages for access to free viewers for all documents including
these latest extensions. This may be an adequate CYA but I am not
convinced it is the best practice. I know this must be confusing for
some of our visitors.
I would like to ask any of you if you have had to deal with multiple
document formats and how you handled this for the best user
accessibility.
I am thinking the best practice is to have, first, a browser/HTML
version, second, a PDF version, and after that whatever version the
document was created as, i.e. Ms Word, PowerPoint, etc. 
Example:
<ul>
        <li>
                Title <a href="info.html" title"Title Web Page"> (Web
Page)</a> <a href="info.pdf" title"Title in PDF Format"> (PDF)</a> <a
href="info.docx" title"Title in MS Word Format"> (Word)</a>
        </li>
</ul>

Thank you very much for sharing your experiences on this,

Kevin



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