He had several problems.  Here's what we did.
#1 Uninstall all sound drivers (with the remove files option).  Reboot without 
rig USB plugged in.#2 Tested his speakers and microphone (PC-based) to ensure 
they worked using Voice Recorder -- this is a sanity check that your sound 
setup works the way you think it should.#3 Plugged in rig and relabeled the USB 
Codec drivers to make them easy to distinguish#4 Adjusted levels on Windows 
Playback/Record cotrols to 0dB#4 Adjusted rig blaster to 12 o-clock position.#5 
Adjusted rig USB AF level to then get 30db+ on the waterfall (not all rigs can 
do this so this may have to be done from rig blaster)
The decoding problem he had was due the signal levels being low from the rig 
and over amplified in the Windows controls.  So that's why he was getting 
intermittent decodes as any gain over 0dB in the Windows controls buys you 
nothing so there was lots of quantization going on.
He also has latency problems on his older laptop causing dropouts on 
transmission but they are very short so don't affect him a whole lot.
de Mike W9MDB

 

    On Saturday, May 26, 2018, 7:35:17 AM CDT, Barry Smith <b...@g4iat.co.uk> 
wrote:  
 
 In message <e0b4ef0f-8c67-2ac0-9e6b-cdaf55764...@gmail.com>
          "John L. Broughton" <2silverhon...@gmail.com> wrote:

> All,

> I want to thank Mike, W9MDB, for spending considerable time with me on
> the phone and connected to my computer this morning which resulted in
> resolving the audio problem. His expertise did the job; I never would
> have figured it out.

> Now looking forward to my 16th digital QSO with him...

> 73,

> John, WB9VGJ

> John L. Broughton

It could be useful to know what you/he did to resolve the problem in 
case others experience the same problem.

Barry
G4IAT
IO83
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