-------------------------
Via Workers World News Service
Reprinted from the Dec. 27, 2001
issue of Workers World newspaper
-------------------------

FOR-PROFIT NURSING CARE IN CRISIS

By Bev Hiestand
Buffalo, N.Y.

Those in Western New York who need the care only a nursing 
home can provide are facing a profound crisis.

The Dec. 11 Buffalo News published results of a yearlong 
investigation of 93 nursing homes in Western New York. The 
newspaper based its findings on three years of New York 
State inspection reports and hundreds of interviews with 
employees, administrators, residents and their families.

The article concluded, "The worst staffing crisis in decades 
at nursing homes nationwide--including this region's 93 
facilities--threatens the quality of care to elderly 
residents just as the aged become the fastest-growing part 
of the population."

The investigation revealed that despite good care provided 
by many dedicated workers who express deep concern for 
residents, "too many of our loved ones are trapped in 
understaffed facilities where call bells go unanswered and 
they lie for hours in their own urine and feces. Or where 
the food is cold and activities are so lacking that many 
residents spend long hours every day propped in wheelchairs 
in front of a television set."

The News noted that staffing levels for aides at nearly 98 
percent of the homes fall below the standard recently set by 
a federal study as "optimum." The constant pressure for 
workers to rush due to understaffing can lead to mistakes.

Nursing home residents are old and frail, making staffing 
shortages more dangerous. Patients are being pushed out of 
acute-care hospitals at an ever-faster pace. As a result 
they arrive at nursing homes with surgical wounds, 
intravenous lines and other conditions that require 
continual attention.

In all nursing homes, nurses' aides provide the greatest 
share of care. In some homes, each aide must attend to 30 or 
more patients on each shift. That means feeding, washing and 
assisting patients to the bathroom.

"Some nights, we'd have four aides trying to take care of 
more than 300 people," said Russell Reynolds, a former 
nursing aide at a for-profit nursing home in suburban East 
Aurora. "You might have to spend a half-hour helping 
somebody get to the bathroom. In that time, two other 
residents might fall down and need help." (Buffalo News, Dec 
10)

Most nurses' aides report that the workload is unbelievable 
and demoralizing, with no time to spend even five minutes 
talking to a lonely resident.

The workforce of aides in this region is made up 
predominantly of women--many single with children. They are 
largely African American. They are often forced to work 
double shifts. And the job is difficult, stressful and 
emotional.

The Dec. 11 News noted that "Fewer people are willing to do 
this work for the low pay, starting around $8.50 an hour 
with little chance of advancement to better-paying, less 
stressful jobs."

The crisis of understaffing is dangerous for workers, too. 
Back injuries are common from lifting residents. Aides are 
exposed to infections. Federal labor statistics reveal that 
nursing home workers rank fourth in the country in frequency 
of injuries and illness--a rate higher than firefighters.

Aides stress the lack of adequate education about how to 
care for confused and aggressive residents. The News pointed 
out "a manicurist studies longer to get a license to do 
nails-250 hours-compared to the 100 hours of training it 
takes to be an aide."

Is it any wonder that the turnover rate in some of these 
homes is 100 percent? (Buffalo News, Dec. 11)

WHO PROFITS? WHO PAYS?

The Dec. 12 Buffalo News emphasized, "If solutions aren't 
found, some experts believe the nation is headed for a two-
tier system based entirely on money. Wealthy people would 
live in relatively comfortable facilities with good food and 
decent medical care. Poor and middle-class people would 
essentially be warehoused in hospital-type facilities that 
would be even more understaffed than they are today."

Most people can't afford private pay rates that average 
$64,000 to $70,000 a year, far more expensive than a Harvard 
University education. Medicaid, the state-federal health 
program for the poor, doesn't cover the cost of basic 
services and only pays after potential residents exhaust 
their savings.

Medicare cuts have worsened the situation, especially for 
not-for-profit homes.

The workers certainly aren't getting wealthy from the high 
cost of care. The for-profit industry has funneled millions 
of dollars into anti-union campaigns to keep workers' wages 
and benefits low. As a result many nursing-home employees 
are not organized into unions. And that makes it harder to 
struggle against poor working conditions.

So who is getting rich? The owners of for-profit nursing 
homes.

Financial data for 550 nursing homes in New York State 
showed profits and surpluses totaling $354 million in 1999. 
Much of the profit comes from taxpayers in the form of 
Medicaid and Medicare reimbursements.

The Dec. 10 News reported that from 1997 to 1999, the three 
most profitable nursing homes in the region raked in nearly 
$17.6 million in profits. But not unexpectedly, these homes 
ranked near the bottom when evaluated for quality of care.

Neil M. Chur Sr. runs nine local nursing homes that are very 
lucrative. Three of his facilities are rated among the 
region's 15 worst. Many have been cited for incidents of 
poor care including understaffing, poor nutrition, patient 
care and medication practices, and for filing false 
documentation on patient care.

Inspectors found maggots in a facial wound of a cancer 
patient at one of his facilities. At another a resident 
choked to death on her breakfast while she was left eating 
alone.

The News reports that Chur has made a fortune, turning him 
into a polo-playing multimillionaire with estates in East 
Aurora, N.Y., and Naples, Fla. Chur's 209-acre East Aurora 
estate includes a mansion, a guest house, a polo field, a 
small golf course and climate-controlled stables for his 
Arabian show horses. He travels between his properties on 
his company's Learjet.

What will it take to provide quality health care? Servile 
and cowardly politicians in both parties revealed their 
priorities when they voted for a War Powers Act that gave 
Bush and the generals carte blanche spending powers for war 
against the Afghan people. That unlimited spending for 
warfare is draining the coffers of much-needed funds for 
health care, education and other necessities.

Together, unions and communities can turn the priorities of 
funding back to where they belong: meeting peoples' needs. 
But it will take a grassroots struggle to win these 
resources for better care for the sick and elderly, and for 
better wages, benefits and working conditions for healthcare 
workers.

Hiestand is a nurse and healthcare union activist in Buffalo.

- END -

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