Hi Dean,
Perhaps there should be an additonal state for actions that says you've done the initial work, but are waiting for an answer. An alternative would be to make it clear that an action such as: "ACTION: Foo to contact Bar to do Baz" can only be closed once Bar has done Baz or at the very least once Bar has replied to do Baz at some point.
Or something like that. A lot of actions are about contacting people, trying to get a status update or replying to something but it's left undefined what happens with the result.
Just a thought. -- Anne van Kesteren <http://annevankesteren.nl/> <http://www.opera.com/>
