Have you cleaned out the .x2go folder in the user accounts?

On Tue, Feb 19, 2019 at 5:15 AM Stefan Baur <x2go-m...@baur-itcs.de> wrote:

> Am 15.02.19 um 17:00 schrieb Grigory Shamov:
> > We are running X2go servers on CentOS 6 Linux; other clients (MacOS,
> other
> > users with Windows 7 and 10) seem to connect fine. So the problem likely
> > is with the client. I believe the Windows x2go client comes with an X11
> > server bundled with it and configured.
> >
> > Could anyone suggest what could be the reason for such errors, have
> anyone
> > encountered them before? Any advice much appreciated! Thanks!
>
> If it's only happening on one client, my guess would be that the client
> installation is broken somehow.
>
> This could be just about anything - hardware failure (disk, RAM),
> malware, an overzealous AntiVirus, or just a plain misconfiguration or
> filesystem error.
>
> The easiest way would probably be to create another user account on the
> same client and try it with that one - to see if the problem is with the
> user or the machine.  To cross-check, have the affected user try to log
> in using X2GoClient on a different machine.
>
> If the problem persists and is tied to the machine, the next try would
> be to perform a clean uninstall of X2GoClient, reboot, then reinstall
> X2GoClient from a newly downloaded copy of the installer.
>
> If it's tied to the user, compare group memberships both on the client
> and on the server side between the affected user and a user having no
> issues, also, let the user try to log in using plain SSH (PuTTY) and
> possibly with X-Forwarding and a manually started X-Server on the
> client, to see if the issue is with X2Go or with the underlying
> operating system/permissions/whatever.
>
> Kind Regards,
> Stefan Baur
>
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