On 27 Oct 2014, at 19:04, sqwarqDev <[email protected]> wrote:
> 
>> On 27 Oct 2014, at 18:59, Shane Stanley <[email protected]> wrote:
>> 
>> I'd be interested to hear; I just got rid of it.
> 
> 
> Thanks for confirming, Shane. 
> 
> I've sent in a Support request to Dropbox, too, so if I get any joy out of 
> that (they say responses may take 3 working days), I'll post that here.
> 


A couple of follow ups on this. First, here's the reply I got from Dropbox 
support, an object lesson in why you should never do automated customer service 
messages:

> Hi,

> 

> Thanks for writing in. While we'd love to answer every question we get, we 
> unfortunately can't respond to your inquiry due to a large volume of support 
> requests. 

My purely speculative guess is they just don't even look at support requests 
for people on 'free accounts'. Either way, this kind of poor customer 
treatement means I've happily followed Shane's example and dumped the whole 
app. I'm slowly moving my publicly shared content over to Amazon's S3 and am in 
the process of dumping their web service, too. 

Second, though I haven't tried it, I did discover this possible solution if 
you're having the same problem but not willing to give up Dropbox, which is 
basically to uninstall the Helper tools and the plugin. I don't know how 
reliable this is, and I suspect they'll soon reappear once Db roll-out an 
update, but if you're interested have a look here:

(scan down to the last couple of paragraphs of this post ): 
http://joking611.wordpress.com/2014/10/27/osx-yosemite-first-week-not-so-fun/

Best


Phil


 _______________________________________________
Do not post admin requests to the list. They will be ignored.
Xcode-users mailing list      ([email protected])
Help/Unsubscribe/Update your Subscription:
https://lists.apple.com/mailman/options/xcode-users/archive%40mail-archive.com

This email sent to [email protected]

Reply via email to