Don writes:
 > > > We need a FAQ more urgently than a bot.
 > >
 > > bah
 > Andrew is right. An FAQ would be a better start. Hell current man pages
 > would also be nice :)
 > 
 > The MGA(4) man page mentions nothing about HAL and does not even mention
 > the G450 and G550 graphics cards.
 > 
 > I would be happy to document anything people feel should be documented.
 > 

I would like to thank John that he stepped forward and started a 
project to help us cope with the load of support mails we receive.

An auto reply bot is nice, but it will require a lot of tuning
before it gets really useful. For example the message:
"(WW) Open APM failed (/dev/apm_bios)..." 
appears in the log of any desktop if APM isn't enabled. 
However it is completely harmless in almost any case.

Setting up a FAQ can be the step prior to setting up a bot.
John, if you don't mind you could convert the entries in the bot 
into a FAQ which we can be easily be extended. 
When we have a well established FAQ you can start building a bot 
pointing people to the correct entry.
A while ago somebody had set up a Wiki for XFree86. I'm not sure
if it is still working, in fact I've nver tried it. This may
be a good starting point to build the FAQ. 

I do agree with the call for better man pages ;-)

Egbert.
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