It's a tough problem to track down, but the fact that it happens on the web client as well as in Outlook leads me to believe that it's not a "multiple-click" problem (with the user attempting to connect to the POP3 server multiple times.)
When I say "ALL 5 twice" that's exactly it...they click "Check Mail" once, and they might receive the next few messages, but each of the new ones will appear twice in their inbox. Aaron On 3/6/07, CLEMENT Francis <[EMAIL PROTECTED]> wrote: > This problem is generaly caused by a time out in the pop3 session and = > as > many pop3 clients delete messages after retrieving all of them (not = > after > retreiving each, for historical reasons); if session drop for any = > reason, > then next time the pop3 client retreive all the mails. > > Main causes for time out are, combined or not, from most common to less > common : > - Client Anti-virus software : some are 'specialists' to break pop3 = > sessions > on slow links with large mails (or not), or with no rfc compliant mails > (some spams) > - Client computer busy > - Client connexion busy (especially when sharing the connexion) > - Bad mail that can cause some mua to hang > - Server busy or Server side connexion congestion > > When you say "they will receive ALL 5 twice", do you mean that they = > receive > twice after ONLY ONE click on "check mail" without any error ? > > > Francis > > > > >-----Message d'origine----- > >De : [EMAIL PROTECTED] > >[mailto:[EMAIL PROTECTED] la part de Aaron Fransen > >Envoy=E9 : lundi 5 mars 2007 23:51 > >=C0 : xmail@xmailserver.org > >Objet : [xmail] Receiving Mail multiple times > > > > > >We have some 700 users being served by XMail on a fairly peppy IBM > >xSeries server (dual Xeon, 4GB ram, fibre-channel SAN disk) through > >clients like Outlook Express and Outlook, and our own home-grown > >web-based mail client. > > > >Occasionally users will report that they receive the same emails twice > >(or thrice even!). For example, if it's going to happen, when the user > >clicks "check mail" and there are five emails sitting there for them, > >they will receive ALL 5 twice (total of 10), not just one or two of > >them. > > > >The header information on the emails is identical, and it appears to > >affect all client types. > > > >Has anyone seen anything like this before? > > > >(I should note that it seems to be more of a problem with the server > >becomes somewhat burdened by the MySQL server running the web > >client...) > > > >Thanks! > >- > >To unsubscribe from this list: send the line "unsubscribe xmail" in > >the body of a message to [EMAIL PROTECTED] > >For general help: send the line "help" in the body of a message to > >[EMAIL PROTECTED] > > > - > To unsubscribe from this list: send the line "unsubscribe xmail" in > the body of a message to [EMAIL PROTECTED] > For general help: send the line "help" in the body of a message to > [EMAIL PROTECTED] > > - To unsubscribe from this list: send the line "unsubscribe xmail" in the body of a message to [EMAIL PROTECTED] For general help: send the line "help" in the body of a message to [EMAIL PROTECTED]
