I've been using quite an old version of xmail (1.25) quite successfully
for a couple of years on a Synology server.

It's been very reliable, but I get the odd message which sticks in the
spool with the following error:

>ErrCode = -163
>ErrString = Mail loop detected
>Message blocked by mail loop check !
>SMTP-Error = "554 Message blocked by mail loop check"

The thing is that I can't see why a mail loop has occurred as it was
simply an incoming message to me.

So my two questions are, can anyone explain why these messages get stuck
when many other messages from the same senders get through? 

Secondly, is there any way to get these messages out of the spool? Simply
resubmitting the email (using PHPXmail) doesn't help as the message
simply gets marked with the same error again and stays in the spool.

Below is the header from one of the problem emails. Just to explain, my
..com domain is the address of my server, whereas the .co.uk domain is
handled by my ISP who scan the email for spam, then forward it to my .com
address.

_______________________________________________________________________

Frozen message 1267108382278.44089357.446.DiskStation, 21, 6
Xmail server:
[194.153.0.53]:43576;[192.168.0.1]:25;Thu, 25 Feb 2010 14:33:02 -0000
bainb.co.uk
S162DC
MAIL From:<prvs=0672bedb3c=ang...@ctvob.co.uk> SIZE=881
RCPT TO:<g...@bainb.com>

message header:
Received: from technetium.cix.co.uk ([194.153.0.53]:43576)
   by bainb.co.uk with [XMail 1.25 ESMTP Server]
id <S162DC> for <g...@bainb.com> from
<prvs=0672bedb3c=ang...@ctvob.co.uk>;
   Thu, 25 Feb 2010 14:33:02 -0000
Received: (from r...@localhost)
   by technetium.cix.co.uk (8.11.3/CIX/8.11.2) id o1PEWvr28187
   for g...@bainb.com; Thu, 25 Feb 2010 14:32:57 GMT
Received: from jsmx16.nse.co.uk (jsmx16.nse.co.uk [217.18.90.69])
   by technetium.cix.co.uk (8.11.3/CIX/8.11.2) with SMTP id o1PEWvk28181
for <gbainbri...@cix.conferencing.co.uk>; Thu, 25 Feb 2010 14:32:57
GMT
Received: (qmail 6030 invoked from network); 25 Feb 2010 14:32:57 +0000
X-Spam-Checker-Version: SpamAssassin 3.2.5 (2008-06-10) on
jsmx16.nse.co.uk
X-Spam-Status: No, score=0.0
X-Spam-Level:
Received: from avs03.mx.cix.co.uk (212.241.168.147)
by mx-clust2.junkscreen.com with SMTP; 25 Feb 2010 14:32:54 +0000
Received: from forward.a.hostedemail.com (forward.a.hostedemail.com
[216.40.42.17])
   by avs03.mx.cix.co.uk (8.13.8/8.13.4) with ESMTP id o1PEWpXM029903
   for <gbainbri...@cix.co.uk>; Thu, 25 Feb 2010 14:32:54 GMT
Received: from smtpin01.hostedemail.com (smtpin01.a.tucows.com [10.5.16.1]
)
   by ofarelay04.hostedemail.com (Postfix) with SMTP id 7C0ED18DBC4E
   for <gbainbri...@cix.co.uk>; Thu, 25 Feb 2010 14:32:51 +0000 (UTC)
Delivered-To: g...@bainb.com
X-FDA: 63276513342.01
X-Panda: scanned!
X-Filterd-Recvd-Size: 3838
Received: from technetium.cix.co.uk (technetium.cix.co.uk [194.153.0.53])
   by imf23.hostedemail.com (Postfix) with ESMTP
   for <g...@bainb.com>; Thu, 25 Feb 2010 14:32:50 +0000 (UTC)
Received: (from r...@localhost)
   by technetium.cix.co.uk (8.11.3/CIX/8.11.2) id o1PEWnm28148
   for g...@bainb.com; Thu, 25 Feb 2010 14:32:49 GMT
Received: from jsmx1.nse.co.uk (jsmx1.nse.co.uk [217.18.80.65])
   by technetium.cix.co.uk (8.11.3/CIX/8.11.2) with SMTP id o1PEWnk28137
for <gbainbri...@cix.conferencing.co.uk>; Thu, 25 Feb 2010 14:32:49
GMT
Received: (qmail 8646 invoked from network); 25 Feb 2010 14:32:49 +0000
X-Originally-To: <gbainbri...@cix.junkscreen.com>
Received: from avs03.mx.cix.co.uk (212.241.168.147)
by smtp.junkscreen.com with SMTP; 25 Feb 2010 14:32:45 +0000
X-Envelope-From: prvs=0672bedb3c=ang...@ctvob.co.uk
Received: from forward.a.hostedemail.com (forward.a.hostedemail.com
[216.40.42.17])
   by avs03.mx.cix.co.uk (8.13.8/8.13.4) with ESMTP id o1PEWdY6029789
   for <gbainbri...@cix.co.uk>; Thu, 25 Feb 2010 14:32:40 GMT
Received: from smtpin03.hostedemail.com (smtpin03.a.tucows.com [10.5.16.3]
)
   by ofarelay05.hostedemail.com (Postfix) with SMTP id E6D732034F96
   for <gbainbri...@cix.co.uk>; Thu, 25 Feb 2010 14:32:38 +0000 (UTC)
Delivered-To: g...@bainb.com
X-FDA: 63276512796.03
X-Panda: scanned!
X-Filterd-Recvd-Size: 2349
Received: from eforward3.name-services.com (eforward3.name-services.com
[69.64.159.2])
   by imf18.hostedemail.com (Postfix) with ESMTP
   for <g...@bainb.com>; Thu, 25 Feb 2010 14:32:35 +0000 (UTC)
Received: from c2mailgw40.amadis.com ([64.191.223.202]) by
eforward3.name-services.com with Microsoft SMTPSVC(6.0.3790.3959);
   Thu, 25 Feb 2010 06:29:19 -0800
Received: from MAIL.CTVOB.CO.UK (unknown [82.109.54.178])
   by c2mailgw40.amadis.com (Postfix) with ESMTP id CD402B66E682
   for <g...@bainb.co.uk>; Thu, 25 Feb 2010 06:19:08 -0800 (PST)
X-MimeOLE: Produced By Microsoft Exchange V6.5
Content-class: urn:content-classes:message
MIME-Version: 1.0
Content-Type: text/plain;
   charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Subject: RE: NME awards
Date: Thu, 25 Feb 2010 14:14:04 -0000
Message-ID: <15aaa092ff02964a91396b3e451f2be9012f0...@ob-mail.ctvob.co.uk>

In-Reply-To: <memo.20100225140506.53...@bainb.compulink.co.uk>
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
Thread-Topic: NME awards
Thread-Index: Acq2I5NXXLB5BsABSbqfL1gIDZVvFwAABNCQ
From: "Angela Towers" <ang...@ctvob.co.uk>
To: <g...@bainb.co.uk>
X-CTASD-RefID: str=0001.0A020201.4B8686E2.01FE:SCFSTAT4356189,ss=1,fgs=0
X-CTASD-IP: 82.109.54.178
X-CTASD-Sender: ang...@ctvob.co.uk
x-ctasd: uncategorized
x-ctasd-vod: uncategorized
x-ctasd-station:
X-OriginalArrivalTime: 25 Feb 2010 14:29:22.0212 (UTC)
FILETIME=[EC402640:01CAB626]
X-Forwarded-For: g...@bainb.com by Hostedemail
X-Forwarded-For: g...@bainb.com by Hostedemail

mail body:

****email text deleted****
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