Hi,
We got a bug report about our webhelp hitting an error in the Search
field when running Safari on Mac (Mavericks). Have you had other
reports of this?
The user writes:
"In the new, searchable, on-line help when selecting the SEARCH tab
the Search Field doesn't open up beyond a single character (see
attached image). If you switch to the INDEX tab and then switch back
to the SEARCH tab THEN the Search Field opens up properly."
We were able to confirm the issue with the following details:
"Operating System: Mavericks v10.9.4
"Browser: Safari v7.0.5 (9537.77.4)
"The problem seems to manifest itself if you jump between the INDEX
tab and the SEARCH tab.
"NOTE: It does not seem to be occurring within Windows 8.1 (Explorer
v11.0.9600.16663)
"NOTE: It does not seem to be occurring within Ubuntu 13.10 Saucy
Salamander (FireFox v30.0)
Here's a link to the full bug report in our bug tracker, if
interested. I'm also attaching a screenshot, in case the screenshot
file is not visible on our bug report:
http://www.xtuple.org/xtincident/view/bugs/24166
Thanks for any insights you may have on this.
Best regards,
Pierce
--
Pierce Tyler
VP Knowledge Management @xTuple
[email protected] <mailto:[email protected]>
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