Dne 17. 09. 21 v 14:59 jsmeix napsal(a):

> I wished there was an easy way how to get the error message
> and YaST logs out of the installation system in such cases.
[...]
> The installation system had Internet access
> so if there was some YaST error exit dialog
> where error message and YaST logs could be sent
> e.g. to any email address or something similar
> (which the user could enter/specify as he likes),

Um, there are several problems:

- Technical issues: what we should support? Email?
  Gdrive/OneDrive/DropBox/...? That's not simple...

- Usability: For sending email you need to know
  the SMTP server address, port number and your username
  and password. I guess most people simply do not know that...

  And for the rest you might need 2FA which makes it
  quite complicated...

- Legal/privacy issues: the logs might contain some
  private/sensitive data like passwords or registration
  codes (well, normally those data should not be logged,
  but if you run with Y2DEBUG on....), uploading that
  to a 3rd party server might be problematic.

> then it would be easy for the user to make later
> (after he completed his current actual task)
> a meaningful issue report.

But maybe we could directly report a bug in our bugzilla
and upload the logs directly. We would just need
to ask for the bugzilla credentials.

Ideally we could add a search functionality before
reporting a bug, e.g. if YaST crashes at foo.rb:42
and we find that location in a bug title
we could simply tell the user that the bug seems to
be already reported, saving us a lot of work with duplicates.

But I have just little experience with Bugzilla API,
I do not know if that would be actually possible...


-- 
Ladislav Slezák
YaST Developer

SUSE LINUX, s.r.o.
Corso IIa
Křižíkova 148/34
18600 Praha 8

Reply via email to