Hi Ronak,

The default configuration of Zenoss depends on snmp-informant SNMP extensions to return these values for Windows devices. Download and install the free version on your windows device. Restart your zenperfsnmp daemon:

   $ zenperfsnmp restart

to see configuration changes take effect more quickly. By default, these are reloaded by zenperfsnmp only every half-hour.

-Eric


Ronak Patel wrote:
Hi,

I'm a newbie to Zenoss and I'm running the virtual appliance (release 0.21.0)
to experiment and learn Zenoss. I added a Windows box running Server 2003
(no Zenwin yet though, because 0.21 does not support the current Zenwin) and I verified that zenmodeler models the system accurately (HDD capacity, total memory, OS, software installed, etc.). However, it seems like zenperfsnmp is not collecting data of the current state of the device. The CPU, memory, HD
space, etc. graphs show but they are blank and remain static. The total
capacity of the FileSystem is shown but the Free Bytes and % Util reads
"unknown" and the Used Bytes entry is blank.

I have only two devices being monitored (localhost - the VMware FC5 image -
and this Windows Box). I ran 'zenperfsnmp run' and it returns the message
"INFO:zen.zenperfsnmp:collected 1 of 1 devices in 0.09" even though there
are two devices being monitored. Furthermore, I ran snmpwalk on some OIDs of the Windows Server collected by Zenoss (I'm guessing by zenmodeler) and it
returns completely accurate data.

By the way, SNMP and SNMP trap services are up and running on the Windows
Server. However, I don't know if I did something wrong setting up the
community string and if that may be causing this problem.

Any suggestions on how to fix or diagnose this problem would be very
appreciated. Thanks in advance.

------------------------------------------------------------------------

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