Hi Dickson

I've had a similar problem with a Cisco ASA and I've just tested again with
a PIX firewall on the vm appliance. Zenoss tries to optimize the SNMP
mechanism by querying a number of OID's on a single UDP packet. Currently,
the maximum is set to 40 which overflows the SNMP buffer on these devices. 

The solution is to lower this parameter which I've done by changing the
following 2 files:

$ZENNHOME/Products/ZenRRD/zenprocess.py   (line 47)
$ZENNHOME/Products/ZenRRD/zenperfsnmp.py   (line 39)

to the following:

MAX_OIDS_PER_REQUEST = 20       # (instead of 40...)

Don't forget to restart zenperfsnmp after changing these files.

Unfortunately, I've got to change this every time I upgrade Zenoss... The
Cisco firewalls seem to be the only devices with this problem.

Hope this helps,
antonio


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dickson Law
Sent: Friday, December 29, 2006 9:17 AM
To: [email protected]
Subject: [zenoss-users] Spaces in the interface name

Hi all

I was adding a cisco pix to zenoss and all look fine.  however the name of
the interface has space in it and therefore the directory created for
performance graphing also contain spaces (e.g. PIX Firewall 'outside' 
interface).  The .rrd files are updated correctly by zenoss is having
problem getting to these directory names:


2006-12-29T17:07:06 ERROR Zope.SiteErrorLog
http://xxxxxx:8080/zport/RenderServe
r/render
Traceback (most recent call last):
   File "opt/zenoss/1.02/lib/python/ZPublisher/Publish.py", line 114, in
publish
   File "opt/zenoss/1.02/lib/python/ZPublisher/mapply.py", line 88, in
mapply
   File "opt/zenoss/1.02/lib/python/ZPublisher/Publish.py", line 40, in
call_object
   File "/opt/zenoss/1.02/Products/ZenRRD/RenderServer.py", line 85, in
render
     rrdtool.graph(*gopts)
error: opening '/opt/zenoss/1.02/perf/Devices/mdpix/os/interfaces/PIX
Firewall _outside_ int
erface/ifInErrors_ifInErrors.rrd': No such file or directory


how can I deal with spaces?

thanks

dickson




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