nope. that wasn't the problem. the problem was between the keyboard and the 
chair. mysql 5 is required and this system was using mysql 4. DUH! 



----- Original Message ----- 
From: W. Chris Shank <[EMAIL PROTECTED]> 
To: General discussion of using zenoss system <[email protected]> 
Sent: Tuesday, February 13, 2007 3:05:43 PM GMT-0500 
Subject: Re: [zenoss-users] problem installing 

I think there was a problem with the initial zenoss mysql user account 
creation. i wasn't even able to delete it phpmyadmin. i had to remove it from 
the mysql.user table directly. 


----- Original Message ----- 
From: Jason Stevens <[EMAIL PROTECTED]> 
To: General discussion of using zenoss system <[email protected]> 
Sent: Tuesday, February 13, 2007 2:54:28 PM GMT-0500 
Subject: Re: [zenoss-users] problem installing 

Try these steps to uninstall: 

1. Make sure zenoss is stopped 
> zenoss stop 
2. Remove contents of the zenhome directory 
> rm -rf $ZENHOME/* 
3. Remove the directory you unzipped/untarred from the tarball. 
4. In mysql drop the events database 
mysql> drop database events; 

Before you do all that you might want to take a look at 
zenbuild.log. If the events db didn't get created you might have a 
problem with the mysql username/password you specified during the 
install. To test you can try building the events db from the command 
line. Use the same mysql username/password that you specify during 
the zenoss install: 

> mysqladmin -u<username> -p<password> create events 
> mysql -u<username> -p<password> events < $ZENHOME/Products/ 
ZenEvents/db/zenevents.sql 

-jason 

On Feb 13, 2007, at 2:02 PM, W. Chris Shank wrote: 

> unzipped the tarball. created zenoss user, set bashrc and sudo 
> settings. ./install.sh as zenoss. 
> 
> 
> ----- Original Message ----- 
> From: Jason Stevens <[EMAIL PROTECTED]> 
> To: General discussion of using zenoss system <zenoss- 
> [EMAIL PROTECTED]> 
> Sent: Tuesday, February 13, 2007 2:00:05 PM GMT-0500 
> Subject: Re: [zenoss-users] problem installing 
> 
> Which method did you use to install zenoss? 
> 
> -jason 
> 
> On Feb 13, 2007, at 1:47 PM, W. Chris Shank wrote: 
> 
> > I'm trying to install zen on a fresh ubuntu dapper system. it seems 
> > to install ok but when i log into the interface, it says Lost 
> > Connection. I also see that the events database has no tables. I'd 
> > like to start over completely. Is there a way to make sure I 
> > completely remove all traces of zen and reinstall? 
> > 
> > -- 
> > W. Chris Shank 
> > ACE Technology Group, LLC 
> > www.myremoteITdept.com 
> > (610) 640-4223 
> > 
> > -------------------------------- 
> > Security Note: To protect against computer viruses, 
> > e-mail programs may prevent sending or receiving 
> > certain types of file attachments. Check your e-mail 
> > security settings to determine how attachments are 
> > handled. 
> > _______________________________________________ 
> > zenoss-users mailing list 
> > [email protected] 
> > http://lists.zenoss.org/mailman/listinfo/zenoss-users 
> 
> _______________________________________________ 
> zenoss-users mailing list 
> [email protected] 
> http://lists.zenoss.org/mailman/listinfo/zenoss-users 
> 
> 
> -- 
> W. Chris Shank 
> ACE Technology Group, LLC 
> www.myremoteITdept.com 
> (610) 640-4223 
> 
> -------------------------------- 
> Security Note: To protect against computer viruses, 
> e-mail programs may prevent sending or receiving 
> certain types of file attachments. Check your e-mail 
> security settings to determine how attachments are 
> handled. 
> _______________________________________________ 
> zenoss-users mailing list 
> [email protected] 
> http://lists.zenoss.org/mailman/listinfo/zenoss-users 

_______________________________________________ 
zenoss-users mailing list 
[email protected] 
http://lists.zenoss.org/mailman/listinfo/zenoss-users 


-- 
W. Chris Shank 
ACE Technology Group, LLC 
www.myremoteITdept.com 
(610) 640-4223 

-------------------------------- 
Security Note: To protect against computer viruses, 
e-mail programs may prevent sending or receiving 
certain types of file attachments. Check your e-mail 
security settings to determine how attachments are 
handled. 


-- 
W. Chris Shank 
ACE Technology Group, LLC 
www.myremoteITdept.com 
(610) 640-4223 

-------------------------------- 
Security Note: To protect against computer viruses, 
e-mail programs may prevent sending or receiving 
certain types of file attachments. Check your e-mail 
security settings to determine how attachments are 
handled. 
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