http://www.economist.com/business/displaystory.cfm?story_id=9909319

Business and caste in India

With reservations
Oct 4th 2007 | BANGALORE, CHENNAI AND DELHI
>From The Economist print edition

India's government is threatening to make companies hire more low-caste workers
Landov
A 23-YEAR-OLD dressed in white pyjama trousers and a black over-shirt
represents two worlds in India that know almost nothing of each other.
One is fast growing, but tiny: the world of business. Strolling
through the Californian-style campus in Bangalore that serves as the
headquarters of Infosys, a computer-services company, she grins and
declares herself glad. Her brother, she adds shyly, is so proud that
she is an "Infoscion".

He is in the rural world where 70% of Indians reside: cultivating the
family plot in Bannahalli Hundi, a village near Mysore. Life is less
delightful there. Half the 4,000 population are brahmins, of the Hindu
priestly caste. The rest, including the software engineer and her
family, are dalits, members of a "scheduled caste" that was once
considered untouchable.

Sixty years on this is still the case in Bannahalli Hundi, says the
young woman, who does not want to be named. She has never entered the
house of a brahmin neighbour. When a dalit was recently hired to cook
at the village school, brahmins withdrew their children. Has there
been no weakening of caste strictures in her lifetime? "I have not
seen it," she says.

The tale is in startling contrast to Infosys's modernity, and she is
embarrassed by it. But it partly explains how she came to be hired by
a company that is considered to be one of India's best. She is the
beneficiary of a charitable training scheme for dalit
university-leavers that Infosys launched last year.

In collaboration with the elite Bangalore-based International
Institute of Information Technology (IIIT), Infosys is providing
special training to low-caste engineering graduates who have failed to
get a job in its industry. The training, which lasts seven months,
does not promise employment. But of the 89 who completed the first
course in May, all but four have found jobs. Infosys hired 17.

The charity was born of a threat. India's Congress-led government has
told companies to hire more dalits and members of tribal communities.
Together these groups represent around a quarter of India's population
and half of its poor. Manmohan Singh, the prime minister, has given
warning that "strong measures" will be taken if companies do not
comply. Many interpret that to mean the government will impose
caste-based hiring quotas.

Quotas already apply in education and government, where since 1950
22.5% of university places and government jobs have been "reserved"
for dalits and tribal people. In addition, since 1993, 27% of
government jobs have been reserved for members of the Other Backward
Classes (OBCs)—castes only slightly higher up the Hindu hierarchy.

Promoting the wretched
This is not enough for supporters of reservations. Since the
introduction of liberal reforms in the early 1990s, public-sector
hiring has slowed and businesses have boomed. Extending reservations
to companies, they argue, would therefore safeguard an existing policy
of promoting the Hindu wretched. It would almost certainly require
changes to the constitution. But low-caste politicians are delighted
by the prospect, so it could happen.

The chief minister of Uttar Pradesh, a dalit leader called Mayawati,
has said 30% of company jobs should be reserved for dalits, members of
the OBCs and high-caste and Muslim poor. Chandra Bhan Prasad, a dalit
journalist, applauds this and argues that it would be in the interest
of companies. "It is in the culture of dalits that they are least
likely to change their employment because they are so loyal to their
masters," he says. It would also help them become a "new caste [sic]
of consumers".

Businessmen are unconvinced. Government, in both its intrusiveness and
its incompetence, is a hindrance to them. Caste-based hiring quotas
would be just another burden. People given a right to a job tend not
to work very hard. So, in an effort to avert Mr Singh's threat, many
companies and organisations that represent them are launching their
own affirmative-action schemes.

The Confederation of Indian Industry has introduced a package of
dalit-friendly measures, including scholarships for bright low-caste
students. The Federation of Indian Chambers of Commerce and Industry
plans to support entrepreneurs in India's poorest districts.
Naukri.com, India's biggest online recruitment service, with over 10m
subscribers, anticipates that companies will soon actively seek
low-caste recruits. It has therefore started asking job-seekers to
register their caste.

Basic training
Infosys's training scheme, as described by S. Sadagopan, the IIIT'S
director, is a Pygmalion undertaking. Meeting the parents of his dalit
students, he saw "almost an anger in their eyes". For the first month
the students were unresponsive. Their English was dismal. Mr Sadagopan
felt compelled to introduce lessons in self-presentation, including
table manners.

Matters improved. The course was based on Infosys's 16-week basic
training, which 31,000 Indian graduates underwent last year. The
low-caste lot scored similar marks and gained confidence. At a bonding
session, filled with meditation and dancing, they wrote themselves a
slogan: "As good as any, better than many".

It is a moving story. But Mr Sadagopan's students were not all that
deprived. In the words of three, now working for Infosys, they were
"normal middle-class Indians". A third of them were the sons and
daughters of professionals. The worst had grades only a little below
what Infosys routinely demands of its recruits. Almost all were from
urban areas, where caste discrimination is rare.

One of them, Manjunath, says the only time he was ever reminded of his
low caste was when he applied for a place at university. Had it not
been reserved for him, he says, he might have worked a bit harder—and
so joined Infosys without any special help. As for his colleague from
Bannahalli Hundi, coming from one of the richer families in the
village, she is its first female university graduate—of any caste.

The most that can be said for Infosys's programme—without devaluing Mr
Sadagopan's efforts—is that it is a great opportunity for a tiny
number of middle-class Indians, who happen also to be low-caste. The
same would be true of caste-based reservations. This is because the
percentage of India's workforce employed in the "organised" private
sector (made up of firms that declare they have ten or more
employees), where reservations might be applied, is also tiny: around
2%. And as far as anyone can tell (companies do not ask the caste of
their employees), members of low castes are already well represented
in low-skilled jobs there. Much of India's heavy industry, such as
steelmaking, is located where the low-caste population is high. Tata
Steel, which employs around 40,000 people in India, has its main
operations in Jamshedpur, in the eastern "tribal belt".

Membership of a caste, as of a guild or a church, provides businessmen
with a useful network. In the informal economy, where banks fear to
tread, caste bonds tend to be affirmed through business. The fact that
most Indian companies are family-owned exaggerates this: to prevent
wealth being diluted, it encourages marriages not only within the same
caste, but also within the same family. A sugar baroness of south
India's kamma caste, Rajshree Pathy, recently explained this practice
to an Indian newspaper, the Business Standard: "The PSG family
produces girls, the Lakshmi Mills family produces boys, they marry
each other and live happily ever after."

The modernisation of India's economy has brought more dynamic change.
Among educated, urban Indians caste identity is fading. Inter-caste
marriages are increasing. According to Jeevansathi.com, a matchmaking
(or, as Indians say, "matrimonial") website, 58% of its online matches
involved inter-caste couples. Meanwhile, in rural India—where unions
are not fixed online—intra-caste marriages remain the norm.

Business has to some degree been a laggard in this process. Caste
bonds rooted in expediency, not tradition, allow businessmen to borrow
and lend money with a degree of accountability, which helps to
minimise risk. They are not an affirmation of a vocational hierarchy
within the Hindu universe. Nonetheless, in north India, where business
is to this day dominated by members of ancient trading castes, like
marwaris (whose famous names include Birla, Bajaj and Mittal) and
bania (Ambani), it can look pretty traditional.

Rites of passage
Harish Damodaran investigated the caste origins of many of India's
industrialists in a forthcoming book*. He identified three main
trends. The first, which he calls a "bazaar to factory" route, is the
passage of hereditary traders into industry. In northern India, some
castes' monopolies have discouraged them from leaving their
traditionally prescribed employment. So members of north India's
farming castes—for example, jats and yadavs—rarely own a sugar or
flour mill.

The second trend, "office to factory", describes a recent movement of
well-educated high-caste Hindus, including brahmins, into business.
Lacking capital, these sophisticates tended to enter the services
sector, where start-up costs are relatively low. India's world-class
computer-services industry, including companies like Infosys, is the
result.

The third trajectory, "field to factory", is the transition into the
business world of members of India's middle and lower-peasant castes.
This must be the path of India's dalits, too. But they have not
trodden it yet: across India, Mr Damodaran could not find a
significant dalit industrialist.

There is no strong evidence that companies discriminate against
low-caste job applicants. Upper-class Indians, who tend also to be
high-caste Hindus, can be disparaging about their low-caste
compatriots. "Once a thicky, always a thicky," is how a rich
businessman describes Ms Mayawati. Yet this at least partly reflects
the fact that low-caste Hindus tend also to be low class; and in
India, as in many countries, class prejudice is profound.

There is, on the other hand, plenty of evidence that few able
low-caste graduates are emerging from India's universities. Since it
began registering the caste of its subscribers—almost by definition
computer-literate and English-speaking—Naukri.com has added 38,000
young dalit and tribal job-seekers to its books. That represents 1% of
the total who have registered in that time.

For reservationists, this confirms the need for quotas. Others
interpret the facts differently: reservations don't seem to work. And
statistics support this view. Reservations notwithstanding, low-caste
Indians are getting less poor at almost the same rate as the general
population. Between 1983 and 2004, their spending power increased by
26.7%, compared with 27.7% for the average Indian, according to the
National Sample Survey Organisation, a government body.

Low-caste students struggle in schools without special help, which is
rarely available. Their English—the language of India's middle
class—tends to be poor. Many drop out. Up to half of university places
reserved for low-caste students are left vacant. So, too, are many of
the university posts reserved for low-caste teachers. Most Indians
emerge from this system with an abysmal education. Low-caste Indians
perhaps almost invariably do.

A measure of this fiasco can be found at the political-science
department of one of India's prestigious post-graduate universities.
Each year it chooses 50 students, from 1,500 applications, for its
master's degree. Successful applicants will average no less than 55%
in their undergraduate exams. Dalit applicants scrape in with as
little as 30%. Nonetheless, practically every student will be awarded
a first-class degree.

India is failing to equip its young, of whatever caste or religion,
with the skills that its companies need. This is one of the biggest
threats to sustaining high economic growth. India's outstanding
computer-services companies—which will account for around a quarter of
overall growth in the next few years—intend to hire over 1m
engineering graduates in the next two years. It will be tough. To
recruit 31,000 graduates last year, Infosys considered 1.3m
applicants; only 65,000 passed a basic test. To address the skills
shortage, the company is investing a whopping $450m in training. "We
are building India's human resources," says Mohandas Pai, Infosys's
chief of human resources.

Alas, reservationists have other concerns. Caste politics are
pervasive. On August 28th the Supreme Court struck down an effort by
Andhra Pradesh's government to reserve 4% of government jobs and
education places for poor Muslims. The court is meanwhile weighing a
more dramatic measure announced by the government last year: to
reserve 27% of university places for the OBCs. To placate irate
students, many of them high-caste, the government promises to increase
the number of university places accordingly. Education standards would
no doubt fall further.

Even so, the policy may be unstoppable. Since reservations for the
OBCs were introduced in the early 1990s the rise of political parties
dedicated to these groups has been inexorable. So has the
proliferation of the OBCs, to around 3,000 castes. They include
millions who are not poor at all.

"A massive deliberate confusion" is how Surjit Bhalla, an economist at
Oxus Investments, a hedge fund, characterises reservations for the
OBCs. When they were awarded reservations, the OBCs were estimated to
make up 53% of India's total population. More recent counting suggests
they are only about one-third of the population, although their 27%
reservation remains unchanged. Moreover, by most measures, the average
OBC member is no poorer than the average Indian. "How can you
discriminate against the average?" asks Mr Bhalla, despairingly.

There by mistake
And despair he may. Practically no politician dares speak out against
this caste-based racket for fear of being labelled an apologist for
the caste system. Rather like guests at the Hotel California, those
that join the list never leave—even one or two castes that were
allegedly included by mistake. The surpassing example is Tamil Nadu,
which reserves a total of 69% of government jobs: 1% for tribal
people, 18% for dalits, 30% for the OBCs and 20% for a subset of
them—members of castes once categorised by British colonisers as
"criminal tribes" and now known more delicately as "de-notified
communities".

There is little opposition to this policy in Tamil Nadu, for two
reasons. It is one of India's more literate and prosperous states. And
low-caste Hindus are unusually prominent in Tamil Nadu, which suggests
to reservationists that the policy is working well. Textiles companies
in Tirupur, a T-shirt hub, for example, are mostly owned by gounders,
members of a peasant caste that is officially listed as an OBC.

One defender of the policy is N. Vasudevan, chief official of the
Kafkaesque vision of bureaucratic hell that is the Backward Classes,
Most Backward Classes and Minorities Welfare Department in Chennai,
where workers languish behind mountains of never-opened files. Asked
when it might end he replies: "When everyone becomes equal."

There is an alternative view: that Tamil Nadu is more equal than most
states not because it has lots of reservations but because, overall,
it has been run less badly. It has therefore delivered above-average
economic growth, from which low-caste Tamils have benefited.

In addition, low-caste businessmen in Tamil Nadu have had
opportunities that have nothing to do with government policy. In
contrast to north India, where commerce is dominated by members of a
few business castes, south India's business community has been more
open to members of non-business castes. According to Raman Mahadevan,
a business historian, this is partly because members of the south's
main trading caste, the chettiars, chose to concentrate their
investments outside India during the 19th century, in Malaya and
Singapore.

Partly as a result, little large-scale industry emerged in southern
India until the 1930s. Around the same time, a popular movement
against brahmins—especially lordly in the south—emboldened members of
the lower and middle castes, including gounders, who were quick to
convert their new assertiveness into business.

The Hindu caste system has never been rigid. Low-caste Hindus do not
accept their lumpen position in the hierarchy. Indeed, like
middle-class English families, they tend to cherish a myth of their
former greatness. By imitating the habits of a more prestigious
neighbour, in dress or ritual, some low castes have sneaked a rung or
two up the ladder. More recently, in an effort to be classified as an
OBC or a dalit caste, some middle-ranking castes have tried to climb a
rung or two down.

Meanwhile, on the lowest rung of the ladder, dalit businessmen can be
found operating in the informal economy, perhaps as small traders.
They must be especially reliant on caste as a business network. But
that reliance will change if they can expand into the organised
sector. Where businessmen can gain access to credit without having to
claim kinship, caste affiliations wither. As Mr Damodaran writes: "A
kamma sugar magnate ultimately identifies his interests with other
mill-owners and not with fellow kamma cane growers or workers." And
his business may flourish, unfettered.



* "India's New Capitalists: Caste, Business and Industry in a Modern
Nation-State." By Harish Damodaran. Permanent Black/Palgrave
Macmillan.


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