I've heard (though I'd be really interested to read the studies if someone
has a link) that a lot of this human error percentage comes at the hardware
level.  Replacing the wrong physical disk in a RAID-5 disk group, bumping
cables, etc.

-Aaron



On Wed, Aug 20, 2008 at 3:40 PM, Bob Friesenhahn <
[EMAIL PROTECTED]> wrote:

> On Wed, 20 Aug 2008, Miles Nordin wrote:
>
> >>>>>> "j" == John  <[EMAIL PROTECTED]> writes:
> >
> >     j> There is also the human error factor.  If someone accidentally
> >     j> grows a zpool
> >
> > or worse, accidentally adds an unredundant vdev to a redundant pool.
> > Once you press return, all you can do is scramble to find mirrors for
> > it.
>
> Not to detract from the objective to be able to re-shuffle the zfs
> storage layout, any system administration related to storage is risky
> business.  Few people should be qualified to do it.  Studies show that
> 36% of data loss is due to human error.  Once zfs mirroring, raidz, or
> raidz2 are used to virtually eliminate loss due to hardware or system
> malfunction, this 36% is increased to a much higher percentage.  For
> example, if loss due to hardware or system malfunction is reduced to
> just 1% (still a big number) then the human error factor is increased
> to a wopping 84%.  Humans are like a ticking time bomb for data.
>
> The errant command which accidentally adds a vdev could just as easily
> be a command which scrambles up or erases all of the data.
>
> Bob
> ======================================
> Bob Friesenhahn
> [EMAIL PROTECTED], http://www.simplesystems.org/users/bfriesen/
> GraphicsMagick Maintainer,    http://www.GraphicsMagick.org/
>
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