*Hello,*
Here is a hot requirement for *< Networking Administrator - Arlington Heights, IL - 2 Years >.* Please let us know if you have any consultants available for the earliest submission. *Position:* Networking Administrator *Location:* Arlington Heights, IL *Duration:* 2 Years *Job Description:* *Short Description:* - Data Services Customer Care Engineer I - Single point of contact for dedicated customers seeking technical assistance. - Proactively monitor customers connections utilizing sophisticated network monitoring tools. - Provides initial fault isolation, proactive maintenance, status of data circuits, and monitoring of customer network equipment. - Ensure problems are satisfactorily resolved in a timely manner with focus on providing a high level of support for all customers. - Once trouble ticket has been created keep customer informed of status of ticket and estimated time to repair. - Assists in the rapid assessment of both the nature and severity of customer problems and initiates calls to various support organizations as needed. - Assists in the collection of customer requested data such as traffic reports as needed. - Use sophisticated tools to track all incoming and outgoing calls and tickets. - Own calls from beginning to end. - Four years of high school, vocational school, or equivalent - Minimum one year work experience in a related area and/or time spent doing similar work that provides the background for the current position. - Individuals should possess minimum CCNA and desired one of the following: MCSE, NNCSS - Good Customer service skills - Self managing, self directing - Quick to Learn New Skills - Team Worker - Excellent Written and Verbal Communication Skills - Advanced Analytical Skills - Persistent with Tasks - Calm, Patient Under Pressure - Good Communication Skills - Experience in call center environment. - Knowledge of Cisco Routers, Cisco Catalyst Switches, Cisco Local Director, Ascend Max Series Routers. - Configuring Protocols on Cisco Routers. - Working experience with network topologies such as: ISDN, Frame Relay, T1, T3, DS3, ATM, OC-3 (Sonet), and xDSL. - Experience with different protocols such as: TCP/IP, ICMP, UDP, SNMP, SMTP, BGP, and OSPF, IPX. - Familiar with network monitoring tools and ticketing systems such as Remedy, WFA tools, Netcool, Naviscore, EBTA, HP Openview and CiscoWorks. - Knowledge of Operating Systems including Unix, Windows 95/98/ME/2000/NT/XP, Linux, Novell and Solaris. - Understanding of LAN and WAN Internetworking Devices: Functions of Internetworking, Linking Devices (Repeaters, Bridges, Routers, and Gateways. Configuring, Routing IP Addresses, Subnetting and knowledge of Frame Relay and ATM Switches. - Knowledge of Nortel Networks Router Management plus configuration skills of Nortel equipment. - Knowledge of VPN/RAS, VoIP Gateways, Unified Messaging, Carrier Circuits, Analog and Digital. - Knowledge of Internet services such as: DNS, Radius, SIMS, LDAP, NIS, DNEWS, etc. *********************** RAGHU RAM Staffing - Manager ConfiMinds, LLC. www.confiminds.com* --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "zilliontechnologies" group. To post to this group, send email to zilliontechnologies@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/zilliontechnologies?hl=en -~----------~----~----~----~------~----~------~--~---
