-- 
Hi Associates,

Greeting from GCP-Inc ,

Please do let me know if you have got any suitable profile for this
position.

Kindly Revert back your updated profile to sa...@gcp-inc.com

  *Job #746: Systems Administrator - Desktop Support, LAN/WAN*

*Additional Keywords: *



-



Hardware Maintenance; troubleshooting; Field experience;





  *Published Description: *









*Primary Project Location Information*

Street Address:



City:

PITTSBURGH

State:

PA

ZIP:

15222

Country:

USA - UNITED STATES







Resume Submittal Deadline:

03/19/2009

Start Date:

03/25/2009

End Date:

07/05/2009





*Project Name:*

Retail Desktop & Field Operations Sustainment - 70



*Project Description:*
(What project will the contractor be working on?)

Retail Desktop & Field Operations Sustainment



*Job Description:*
(What will the contractor do on that project?)

Candidates submitted MUST HAVE CURRENT experience AND HAVE FIELD - ON THE
ROAD EXPERIENCE.

Provides Tier 1 support in one or more of the following areas: desktop
systems and applications, servers, data communication services, networks
(LAN/WAN), telephony support for call centers.

Responsible for installation and configuration of desktops, servers or
LAN/WAN. Develops and maintains daily operational procedures.

May include 24 x 7 support coverage.

Responsible for problem analysis, resolution and escalation for software or
hardware resources when unavailable or degradation in performance impacting
business processes. This involves monitoring, data capture and analysis
capabilities to quickly identify problem areas and provide corrective
action.

Candidats in this position may be responsible for handling real-time
helpdesk in the resolution of desktop and network problems, assistance with
applicationsoftware, e-mail, remote access, etc.

Candidate must be equipped with van or suv (rental or personal) capable of
transporting multiple point of sale systems and other IT equipment including
network and telephony hardware to/from supported retails sites. A typical
retail store has 10-12 PCs as point of sale systems with attached
peripherals (cash drawer, receipt printer, scanner, and SIM card reader).
The van or suv must be capable of safely transporting at minimum 6 point of
sale systems up to 180 miles from the contractors assigned work location.
Contractors will have to track their miles for AT&T contracted work and
submit gas receipts. Client will not pay fuel costs for commuting or
personal use.


Vendor will be responsible for providing access to a leased vehicle,
preferably a van, in support of this position. All applicable motor vehicle
insurance coverage is applicable as established in the eCAM vendor
agreement. Driver must exhibit all applicable DMV checks in order to be
submitted to this position.





1)

Operating system – Windows XP

Expert

Required

2)

MS Office products

Expert

Required

3)

Laptop/Desktop hardware maintenance

Expert

Required

4)

PC Problem Resolution and Troubleshooting

Expert

Desired

5)

FIELD EXPERIENCE

Expert

Required

6)

Valid drivers license

Intermediate

Required

7)

Available to work various shifts

Entry Level

Required








Thanks & Regards,


Sandy
Sr Technical Recruiter
Global Computer Products Inc. (GCP-Inc)
Office: 703-349-2318 | Fax: 703-349-5760 |
Email address :sa...@gcp-inc.com
Chat ID : sandy.g...@gmail.com
www.gcp-inc.com|

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