Dennis Nichols <[EMAIL PROTECTED]> wrote: > At 11/29/00 03:42 PM, ethan mindlace fremen wrote: > >Dennis Nichols wrote: > > > >>At 11/28/00 11:34 AM, albert boulanger wrote: > >> > >>>Whether to go with portal products from Plumtree or iPlanet. > >> > >>If this implies that you are considering using Zope's PTK, then you > >>should be aware of this: You can *not* get commercial support from > >>Digital Creations for PTK because PTK is not a released product. If you > >>think you may need such support before PTK gets to 1.0, then you had > >>best not use the PTK. But that's no reason to not use the rest of Zope. > > > > > >This needs to be clarified. We actively do consulting with the PTK. > >If you want to enter into a consulting contract with Digital Creations > >that involves the PTK, that's not a problem. > > > >If you decide you want to use the PTK yourself, there exists a mailing > >list and a product tracker. (see http://www.zope.org/Products/PTK ) The > >PTK is under heavy development and is not a full release yet, so that does > >need to be taken into account if you wish to use it yourself. > > What Ethan says, however true it may be, is contrary to my experience. I > worked on developing a site based on PTK for several months and was within > a month of going live, but had problems I could not solve, either alone or > with the help of the mailing lists. I contacted DC via email, explained > what my problems were, and asked how to arrange for consulting time. That > was 11 weeks ago, on 10 Sept 2000. The very next day I received an email > from Gary Graham ([EMAIL PROTECTED], Director, Sales & Marketing) stating: > > "PTK is a 0.01 release and not commercially supported yet. Zope is > commercially supported yet. Zope.org is the best PTK source at > present until we are able to release a commercially supportable > version." I think we need to distinguish between "support" and "consulting". DC is primarily a *consulting* company (we build custom software for our clients), which also sells support contracts for Zope. Because the PTK is not (yet) a "released product", we don't (yet) sell support contracts for it; we *do* use it in consulting engagements, however. Tres. -- =============================================================== Tres Seaver [EMAIL PROTECTED] Digital Creations "Zope Dealers" http://www.zope.org _______________________________________________ Zope maillist - [EMAIL PROTECTED] http://lists.zope.org/mailman/listinfo/zope ** No cross posts or HTML encoding! ** (Related lists - http://lists.zope.org/mailman/listinfo/zope-announce http://lists.zope.org/mailman/listinfo/zope-dev )
