On 7/10/05, Adam Acord <[EMAIL PROTECTED]> wrote: > I'm looking for ideas on how to implement a call logging/helpdesk > ticketing system utilizing Plone. Any ideas? Before everyone > responds "try PloneCollector," I'm looking into it. However, I need > some ideas, as I'm new to Plone (researched last couple weeks and > installed yesterday). > > I'm not looking for anything sophisticated, but useful. I also saw a > posting on the sf list that mentioned "mailmanager," so I'm looking > into that, too.
if you;re not tied to plone, and wants only helpdesk/ticketing system, i'd recommend issue tracker product it's actively developed, quite mature, silmple enough with many features iirc, the url is http://www.issuetrackerproduct.com > > Any and all help is greatly appreciated. > > -aa > _______________________________________________ > Zope maillist - Zope@zope.org > http://mail.zope.org/mailman/listinfo/zope > ** No cross posts or HTML encoding! ** > (Related lists - > http://mail.zope.org/mailman/listinfo/zope-announce > http://mail.zope.org/mailman/listinfo/zope-dev ) > -- http://myzope.kedai.com.my - my-zope org _______________________________________________ Zope maillist - Zope@zope.org http://mail.zope.org/mailman/listinfo/zope ** No cross posts or HTML encoding! ** (Related lists - http://mail.zope.org/mailman/listinfo/zope-announce http://mail.zope.org/mailman/listinfo/zope-dev )