Customer: "You gotta help us with this problem. It's happening all the time. 
It's killing us."
Me: "Turn on these diagnostic options, run it again, and send us the output."
Customer: "Well, gee, it's really hard to duplicate ..."

Charles


-----Original Message-----
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Art Gutowski
Sent: Sunday, February 5, 2023 1:03 PM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: I want to cry

On Fri, 3 Feb 2023 20:15:21 -0500, Bob Bridges <robhbrid...@gmail.com> wrote:

>[...]

>When nearly an hour had passed, the phone rang again:
>
>Customer:  I need a new power supply.
>
>Technician:  How did you come to that conclusion?
>
>Customer:  Well, I called Microsoft and told the technician what you said, and 
>he started asking me questions about the make of the power supply.
>
>Technician:  What did he tell you?
>
>Customer:  He said my power supply isn't compatible with NOSMOKE.

Well done!  That has got to be the most creative, tag-team problem solving 
effort I've read.  The attention to detail...  I am in tears (of laughter).

Art Gutowski

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