Tripp, Maybe I'm being dense, but the wireless sync doesn't give you those options. You go to VZ website or call them, they put in your server, username, password etc and then the wireless sync program pushes it to your device. Then you can't open the HTML email sent from the webclient, but HTML from anywhere else works. Makes me think it is an IMAIL issue, no?
Marc -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tripp Allen Sent: Friday, May 18, 2007 12:49 PM To: Imail_Forum@list.ipswitch.com Subject: Re: [IMail Forum] IMail 2006.21 - HTML not readable on PALM OS We are also using the default mail client and have it set to IMAP and it's working fine. Are they using POP, IMAP, or some other flavor or synchronization? I recommend trying POP or IMAP as those are the supported protocols. Tripp ----- Original Message ----- From: "Marc Catuogno" <[EMAIL PROTECTED]> To: <Imail_Forum@list.ipswitch.com> Sent: Friday, May 18, 2007 12:50 PM Subject: RE: [IMail Forum] IMail 2006.21 - HTML not readable on PALM OS >I did a second test with a more tech savy person, still a blank body using > the wireless sync and the default Palm mail client that is simply called > "Mail": > > About Mail: > > Nokia Inc. Copyright 1995-2006 > > Version 7.0.16.4 > > > This really needs to be addressed - > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Tripp Allen > Sent: Thursday, May 17, 2007 2:23 PM > To: Imail_Forum@list.ipswitch.com > Subject: RE: [IMail Forum] IMail 2006.21 - HTML not readable on PALM OS > > > We haven't tried older versions; we tried with .21. But, we haven't > modified the mail format created by the client from 2006.2. The Treo user > we tested with is using IMAP to read their mail and it's working fine. > > Tripp > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Marc Catuogno > Sent: Thursday, May 17, 2007 2:03 PM > To: Imail_Forum@list.ipswitch.com > Subject: RE: [IMail Forum] IMail 2006.21 - HTML not readable on PALM OS > > They are using the wireless sync program and the standard client built > into > the Treo. I don't have the device in front of me, but she is not the only > user to complain that they were only getting the subject when mail was > sent > from the Imail webclient. She was the only one that I tested with > technical > preview though. > > If you send from the old webmail can your user see it? > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Tripp Allen > Sent: Thursday, May 17, 2007 1:49 PM > To: Imail_Forum@list.ipswitch.com > Subject: RE: [IMail Forum] IMail 2006.21 - HTML not readable on PALM OS > > > Marc, > > I just tried this by sending an html email from the 2006.21 web client to > a > user on a PALM OS 5.4.9 Treo. They were able the read the full message on > the Treo with no problems. How is your user reading mail from the Treo? > > Tripp > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Marc Catuogno > Sent: Wednesday, May 16, 2007 5:40 PM > To: Imail_Forum@list.ipswitch.com > Subject: [IMail Forum] IMail 2006.21 - HTML not readable on PALM OS > > I logged into a server running the new release and sent an HTML e-mail to > someone using a Palm Treo - they still only got the subject, the body was > blank. Guess this isn't fixed. I'm very disappointed. > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
