All; I'm receiving several of the below emails every day.
From: Dominic Hilsbos Sent: Tuesday, March 08, 2016 7:13 PM To: Dominic Hilsbos Subject: Undeliverable: OTRS Scheduler Daemon Cron: MailAccountFetch <Local Exchange Server> rejected your message to the following e-mail addresses: root@localhost <Local Exchange Server> gave this error: Hop count exceeded - possible mail loop A problem occurred during the delivery of this message. Please try to resend the message later. If the problem continues, contact your helpdesk. Diagnostic information for administrators: Generating server: performair.com root@localhost <Local Exchange Server> #554 5.4.6 Hop count exceeded - possible mail loop ## Original message headers: <Lots of headers deleted> Received: from otrs.performair.com (<OTRS Local IP Address>) by <Local Exchange Server> (192.168.150.22) with Microsoft SMTP Server id 14.3.248.2; Tue, 8 Mar 2016 18:10:42 -0700 Content-Type: text/plain; charset="utf-8" Content-Disposition: inline Content-Transfer-Encoding: quoted-printable MIME-Version: 1.0 Subject: OTRS Scheduler Daemon Cron: MailAccountFetch X-Powered-BY: OTRS - Open Ticket Request System (http://otrs.org/) X-Mailer: OTRS Mail Service (5.0.5) Date: Tue, 8 Mar 2016 18:10:46 -0700 Message-ID: <1457485846.16460.3115273...@otrs.performair.com> To: <root@localhost> Organization: McGown Enterprises From: OTRS Notifications <o...@otrs.performair.com> Return-Path: o...@otrs.performair.com X-TM-AS-Product-Ver: SMEX-11.1.0.1239-7.500.1018-22178.006 X-TM-AS-Result: No--0.464500-5.000000-31 X-TM-AS-User-Approved-Sender: No X-TM-AS-User-Blocked-Sender: No How can I configure OTRS to either not send whatever this email is, or to send it correctly (i.e. from a proper email address, and to a proper email address)? This behavior just started a couple days ago, though we've been running OTRS for several months. I upgrade OTRS from 5.0.5 to 5.0.7 last night, but received 4 more of these this morning. Thank you, Dominic L. Hilsbos, MBA, CSDA Director - Information Technology Perform Air International Inc. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
