Hello Ur, because those are »options« and not »positional arguments«. This allows to specify multiple TicketIDs and TicketNumbers on the same commandline.
Martin Gruner Team Lead R&D OTRS AG Bahnhofplatz 1a 94315 Straubing T: +49 (0)6172 681988 0 F: +49 (0)9421 56818 18 I: www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender), Christopher Kuhn, Sabine Riedel Mobile Kommunikation und transparente Prozesse - Mit der OTRS Business Solution™ Managed 5 schnell und ohne eigene IT-Ressourcen starten - Jetzt neue Features entdecken und bestellen https://www.otrs.com/neu-in-otrs-business-solution-5-mobile-kommunikation-transparente-prozesse/?lang=de > Am 23.03.2016 um 12:57 schrieb Úr Balázs <urbal...@gmail.com>: > > Hi, > > There is a command line tool in OTRS 4 for deleting tickets: > > otrs.TicketDelete.pl - delete tickets by number. > Copyright (C) 2001-2016 OTRS AG, http://otrs.com/ > > Usage: otrs.TicketDelete.pl [options] > > Options are as follows: > --help display this option help > --TicketNumber no1 no2 no3 delete listed tickets (by ticket number) > --TicketID no1 no2 no3 delete listed tickets (by ticket id) > > $ perl otrs.TicketDelete.pl --TicketNumber 2015120616000016 2016020116000015 > Deleting specified tickets... > 2 tickets have been deleted. > > > In OTRS 5 there is also a command line tool to delete tickets: > > perl otrs.Console.pl Maint::Ticket::Delete --help > > Delete one or more tickets. > > Usage: > otrs.Console.pl Maint::Ticket::Delete [--ticket-number ...(+)] > [--ticket-id ...(+)] > > Options: > [--ticket-number ...(+)] - Specify one or more ticket numbers > of tickets to be deleted. > [--ticket-id ...(+)] - Specify one or more ticket ids of > tickets to be deleted. > [--help] - Display help for this command. > [--no-ansi] - Do not perform ANSI terminal output coloring. > [--quiet] - Suppress informative output, only > retain error messages. > > > This is not work: > perl otrs.Console.pl Maint::Ticket::Delete --ticket-number > 2016032344000018 2016022644000041 > Error: found unknown arguments on the command line ('2016022644000041'). > > But this works: > perl otrs.Console.pl Maint::Ticket::Delete --ticket-number > 2016032344000018 --ticket-number 2016022644000041 > Deleting tickets... > 8 > 5 > 2 tickets have been deleted. > > Why is it neccessary to set --ticket-number several times? Why doesn't > work with a list of ticket numbers separated by space or something > other separator? > > Regards, > Balázs > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
