Hi I upgrade Otrs5 to avoid the error/issue "Internal Server Error", I follow all steps described on the documentation, but when I try to see my page, I get a error. I review the error and is because I don't have installed the FAQ package on the new version patch9.
Any idea how to disable this package or installed on command line? I try but all doc found is old and describe a .pl that is not on the current version of otrs5 patch9. Also get a error on Permission Denied on Log.pm. Im on Centos 7 server. On the Log I have ERROR: OTRS-CGI-01 Perl: 5.16.3 OS: linux Time: Fri Apr 22 16:41:22 2016 > Message: Module Kernel/System/Stats/Static/FAQAccess.pm not in @INC > (/usr/Custom /usr/Kernel/cpan-lib /usr /usr/sbin/../../Custom > /usr/sbin/../../Kernel/cpan-lib /usr/sbin/../.. /opt/otrs/Custom > /opt/otrs/Kernel/cpan-lib /opt/otrs/ /usr/local/lib64/perl5 > /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl > /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 . /etc/httpd) > RemoteAddress: 192.168.0.131 > RequestURI: /otrs/index.pl > Traceback (12502): > Module: Kernel::System::Stats::GetObjectBehaviours Line: 1131 > Module: Kernel::System::Stats::StatsGet Line: 272 > Module: Kernel::System::Stats::StatsListGet Line: 750 > Module: Kernel::Modules::AgentDashboardCommon::Run Line: 59 > Module: Kernel::System::Web::InterfaceAgent::Run Line: 1056 > Module: > ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler > Line: 40 > Module: (eval) (v1.99) Line: 207 > Module: ModPerl::RegistryCooker::run (v1.99) Line: 207 > Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 173 > Module: ModPerl::Registry::handler (v1.99) Line: 32 > [Fri Apr 22 16:41:22.511649 2016] [:error] [pid 12502] [Fri Apr 22 > 16:41:22 2016] -e: Permission denied at /opt/otrs//Kernel/System/Log.pm > line 279.\n Thanks
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