RE: [IMail Forum] Corrupted emails with Attachments even after hotfix 2
I had that problem a looong time ago but with 8.12. Everything was fine via webmail but not when it got popped into our Outlook (images, word docs, pdf files - everything - would get corrupted). It turned out that we needed to change our pop/smtp settings in Outlookto the machine's network IP address rather than mail.mydomain.com - we were looping and evidently that was the problem. Ever since I have made that change, I have not had any problems. HTH. ~Laura -Original Message-From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of FlintSent: Monday, June 13, 2005 12:16 PMTo: IMail_Forum@list.ipswitch.comSubject: [IMail Forum] Corrupted emails with Attachments even after hotfix 2 Good Monday morning to you all, I was hoping to see improvements with corrupted emails that have attachments after running hotfix 2 on 8.2 but It almost seems that it is even worse. Is anyone else seeing this even after running 8.2 Hotfix 2?Anton
Re: [IMail Forum] Corrupted emails with Attachments even after hotfix 2
Laura, Thanks for the response.. What is "Looping"? Has anyone else had that problem? It happened occasionally before but it seems since 8.2, it has clearly gotten much worse.. Anton - Original Message - From: L. Bhandari To: IMail_Forum@list.ipswitch.com Sent: Monday, June 13, 2005 12:30 PM Subject: RE: [IMail Forum] Corrupted emails with Attachments even after hotfix 2 I had that problem a looong time ago but with 8.12. Everything was fine via webmail but not when it got popped into our Outlook (images, word docs, pdf files - everything - would get corrupted). It turned out that we needed to change our pop/smtp settings in Outlookto the machine's network IP address rather than mail.mydomain.com - we were looping and evidently that was the problem. Ever since I have made that change, I have not had any problems. HTH. ~Laura -Original Message-From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of FlintSent: Monday, June 13, 2005 12:16 PMTo: IMail_Forum@list.ipswitch.comSubject: [IMail Forum] Corrupted emails with Attachments even after hotfix 2 Good Monday morning to you all, I was hoping to see improvements with corrupted emails that have attachments after running hotfix 2 on 8.2 but It almost seems that it is even worse. Is anyone else seeing this even after running 8.2 Hotfix 2?Anton
RE: [IMail Forum] Corrupted emails with Attachments even after hotfix 2
Title: Message We have not had this problem ( reported ) since applying HF2. We applied the upgrade and patch about a week and a half ago now Of course our users could just not be reporting the problem, but we hit the corruption problem quite quickly after the update. Jeremy Stewart -Original Message-From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of FlintSent: Monday, June 13, 2005 9:16 AMTo: IMail_Forum@list.ipswitch.comSubject: [IMail Forum] Corrupted emails with Attachments even after hotfix 2 Good Monday morning to you all, I was hoping to see improvements with corrupted emails that have attachments after running hotfix 2 on 8.2 but It almost seems that it is even worse. Is anyone else seeing this even after running 8.2 Hotfix 2?Anton
RE: [IMail Forum] Corrupted emails with Attachments even after hotfix 2
This is how it was explained to me (thanks Sandy!): "In a well-designed network, packets between hosts on the same subnetdo not get processed by a router. But you can accidentally break thisrule: if your internal clients are using a hostname that their DNSresolves to an external IP, their traffic will indeed go to therouter--but then the router steers it back to the local network via aNAT rule, and you have the very undesirable "loopback NAT" situation." ~Laura -Original Message-From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of FlintSent: Monday, June 13, 2005 12:36 PMTo: IMail_Forum@list.ipswitch.comSubject: Re: [IMail Forum] Corrupted emails with Attachments even after hotfix 2 Laura, Thanks for the response.. What is "Looping"? Has anyone else had that problem? It happened occasionally before but it seems since 8.2, it has clearly gotten much worse.. Anton - Original Message - From: L. Bhandari To: IMail_Forum@list.ipswitch.com Sent: Monday, June 13, 2005 12:30 PM Subject: RE: [IMail Forum] Corrupted emails with Attachments even after hotfix 2 I had that problem a looong time ago but with 8.12. Everything was fine via webmail but not when it got popped into our Outlook (images, word docs, pdf files - everything - would get corrupted). It turned out that we needed to change our pop/smtp settings in Outlookto the machine's network IP address rather than mail.mydomain.com - we were looping and evidently that was the problem. Ever since I have made that change, I have not had any problems. HTH. ~Laura -Original Message-From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of FlintSent: Monday, June 13, 2005 12:16 PMTo: IMail_Forum@list.ipswitch.comSubject: [IMail Forum] Corrupted emails with Attachments even after hotfix 2 Good Monday morning to you all, I was hoping to see improvements with corrupted emails that have attachments after running hotfix 2 on 8.2 but It almost seems that it is even worse. Is anyone else seeing this even after running 8.2 Hotfix 2?Anton
RE: [IMail Forum] Corrupted emails with Attachments even after hotfix 2
If you are using in-house DNS you can set up your email server address and DNS forwarding for internet traffic. In other words DNS server has A record domain.com An MX record of mail.domain.com 10.x.x.x (or what ever your internal email server ip is) Properties of your DNS server will allow you to forward all traffic that is not on the local LAN out to the router and through the fire wall. We are set up with a router firewall router because of our WAN traffic (all point to point frames) Everything has worked fine after the patch, no reported issues, and we did a lot of testing after the patch. You may want to just do a complete reinstall. Back up your mailboxes and uninstall Imail and reinstall it. Dont for get about your registry either. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of L. Bhandari Sent: Monday, June 13, 2005 2:00 PM To: IMail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] Corrupted emails with Attachments even after hotfix 2 This is how it was explained to me (thanks Sandy!): In a well-designed network, packets between hosts on the same subnet do not get processed by a router. But you can accidentally break this rule: if your internal clients are using a hostname that their DNS resolves to an external IP, their traffic will indeed go to the router--but then the router steers it back to the local network via a NAT rule, and you have the very undesirable loopback NAT situation. ~Laura -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Flint Sent: Monday, June 13, 2005 12:36 PM To: IMail_Forum@list.ipswitch.com Subject: Re: [IMail Forum] Corrupted emails with Attachments even after hotfix 2 Laura, Thanks for the response.. What is Looping? Has anyone else had that problem? It happened occasionally before but it seems since 8.2, it has clearly gotten much worse.. Anton - Original Message - From: L. Bhandari To: IMail_Forum@list.ipswitch.com Sent: Monday, June 13, 2005 12:30 PM Subject: RE: [IMail Forum] Corrupted emails with Attachments even after hotfix 2 I had that problem a looong time ago but with 8.12. Everything was fine via webmail but not when it got popped into our Outlook (images, word docs, pdf files - everything - would get corrupted). It turned out that we needed to change our pop/smtp settings in Outlookto the machine's network IP address rather than mail.mydomain.com - we were looping and evidently that was the problem. Ever since I have made that change, I have not had any problems. HTH. ~Laura -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Flint Sent: Monday, June 13, 2005 12:16 PM To: IMail_Forum@list.ipswitch.com Subject: [IMail Forum] Corrupted emails with Attachments even after hotfix 2 Good Monday morning to you all, I was hoping to see improvements with corrupted emails that have attachments after running hotfix 2 on 8.2 but It almost seems that it is even worse. Is anyone else seeing this even after running 8.2 Hotfix 2? Anton