Re: cannot connect

2017-01-22 Thread Ruebusch, John
ahh ha! that was it Thank you so much for all your help! (the extra "s" came from the support desk at Smarthinking...I'll pass this along to them) On Sun, Jan 22, 2017 at 3:07 PM, David Woolley wrote: > There is no such domain name as ims.smarthinking.com.

Re: cannot connect

2017-01-22 Thread David Woolley
There is no such domain name as ims.smarthinking.com. However, there is an im.smarthinking.com. For future reference you are using the XMPP protocol, which is an important piece of information to supply when getting support for Pidgin. On 22/01/17 19:28, Ruebusch, John wrote: here's my

Re: cannot connect

2017-01-22 Thread Ruebusch, John
here's my debug log On Sat, Jan 21, 2017 at 5:15 PM, David Woolley wrote: > On 21/01/17 21:13, Ruebusch, John wrote: > >> The folks at Smarthinking/Spark sent me to you guys :-) Please tell >> me the problem is not on their end LOL >> > > The problem probably

Re: Problem connecting to Facebook

2017-01-22 Thread Wade Smart
Tracy, have you read this: https://github.com/dequis/purple-facebook/wiki -- Registered Linux User: #480675 Registered Linux Machine: #408606 Linux since June 2005 On Sat, Jan 21, 2017 at 10:03 PM, Tracy wrote: > Following up on this. Turns out I fixed it, although I'm