On Thu, Jul 9, 2009 at 9:46 AM, Faizel Martin<fai...@bjpsa.co.za> wrote: > Yes I’m using Mxit on my phone…but Pidgin is the updated Mxit PC version
No, Pidgin isn't the updated Mxit version - Pidgin is a multiprotocol IM client that a Mxit plugin exists for. You'll need to install the Mxit plugin (from here: http://devzone.mxit.com/libPurple/) and to select that protocol for your account. -D > -----Original Message----- > From: daniel.atal...@gmail.com [mailto:daniel.atal...@gmail.com] On Behalf > Of Daniel Atallah > Sent: Thursday, July 09, 2009 3:36 PM > To: Faizel Martin; support@pidgin.im > Subject: Re: Please help > > > > On Thu, Jul 9, 2009 at 9:11 AM, Faizel Martin<fai...@bjpsa.co.za> wrote: > >> Under protocol I use AIM > > > > When you say "account number and pin" it makes me wonder if it is > > really an AIM account - are you trying to connect to a different type > > of account (perhaps MXit)? > > > > > >> -----Original Message----- > >> From: daniel.atal...@gmail.com [mailto:daniel.atal...@gmail.com] On Behalf > >> Of Daniel Atallah > >> Sent: Thursday, July 09, 2009 3:03 PM > >> To: Faizel Martin > >> Subject: Re: Please help > >> > >> > >> > >> You didn't answer the most important question (about the protocol). > >> > >> > >> > >> Also, please "Reply To All", so your message goes to the list instead > >> > >> of only to me. > >> > >> > >> > >> -D > >> > >> > >> > >> On Thu, Jul 9, 2009 at 9:02 AM, Faizel Martin<fai...@bjpsa.co.za> wrote: > >> > >>> I have my same username and password as on my phone > >> > >>> > >> > >>> > >> > >>> > >> > >>> Faizel Martin > >> > >>> > >> > >>> Tel: 021 461 8707 > >> > >>> > >> > >>> Fax: 021 461 8717 > >> > >>> > >> > >>> -----Original Message----- > >> > >>> From: daniel.atal...@gmail.com [mailto:daniel.atal...@gmail.com] On >>> Behalf > >> > >>> Of Daniel Atallah > >> > >>> Sent: Thursday, July 09, 2009 2:54 PM > >> > >>> To: Faizel Martin > >> > >>> Cc: support@pidgin.im > >> > >>> Subject: Re: Please help > >> > >>> > >> > >>> > >> > >>> > >> > >>> On Thu, Jul 9, 2009 at 4:02 AM, Faizel Martin<fai...@bjpsa.co.za> wrote: > >> > >>> > >> > >>>> My computer crashed and I had to download Pidgin again. But now I cant > >> > >>> > >> > >>>> going. Everytime the error message comes up “Authentication Failed”. I > >> > >>>> have > >> > >>> > >> > >>>> my same account number and pin. > >> > >>> > >> > >>> > >> > >>> > >> > >>> For which protocol? > >> > >>> > >> > >>> > >> > >>> > >> > >>> If you're using the latest version (2.5.8), this is almost certainly > >> > >>> > >> > >>> going to be caused by an incorrect username or password. > >> > >>> > >> > >>> > >> > >>> > >> > >>> -D _______________________________________________ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support