On Thu, Aug 20, 2009 at 10:05:58PM +0100, David Woolley wrote: > Brian Morrison wrote: > >> I don't think you understand. Pidgin support is done via a mailing >> list, there is no physical support department, everything is done by a > > You should probably says "public mailing list"! > > Whilst this is what any regular user of open source software, or even > commercial loss leader "free" software, would expect, a lot of people > seem to be making this mistake. > > Given the apparent market for Pidgin, which is not very aware of typical > open source support mechanisms, it might be worth reviewing the > documentation to make sure that it is made explicit that support > requests go immediately into the public domain (confidentiality sense).
Since 2.6.1 we include a message in Help->about saying just that. -khc _______________________________________________ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
