On Sun, Jul 5, 2009 at 2:51 PM, Mike Starr<m...@writestarr.com> wrote: > I've told my SMEs regularly that I need to know what's going on "under the > hood" even if I'm not going to put that level of detail in the > documentation. The better I understand how something works, the easier it is > for me to explain it.
I ask lots of questions, too. And once I got a really nice compliment when the a developer came to me with a question---because I knew how EVERYTHING worked, and he just knew his portion of the application. I was able to tell him how his bit interacted with another bit. Score one for the tech writer! Nancy Kaminski ______________________________________________ ComponentOne Doc-To-Help 2009 is your all-in-one authoring and publishing solution. Author in Doc-To-Help's XML-based editor, Microsoft Word or HTML and publish to the Web, Help systems or printed manuals. Download Free Trial. www.doctohelp.comhttp://www.techcommpros.com/componentone/ Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com _______________________________________________ Technical Communication Professionals Post a message to the list: email t...@techcommpros.com. Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to tcp-subscr...@techcommpros.com Unsubscribe (email): send a blank message to tcp-unsubscr...@techcommpros.com Need help? Contact listad...@techcommpros.com Get the TCP whole experience! http://www.techcommpros.com
