Pat, I also see this happen when I'm developing and the log file or the datafile gets replaced. Before everyone starts thinking I'm being incredibly sloppy it happens when I pull a copy of the datafile off the server to open on my developer machine. If I forget to trash the existing log file that's the error that comes up.
Perhaps your client was doing some housekeeping on the server and inadvertently moved a file - like the log file? Since they don't think they are doing backups and if they are sure the datafile is correct you can just trash the log file. Or copy the datafile folder, trash the log file and restart. On Mon, Mar 13, 2017 at 7:50 AM, Pat Bensky via 4D_Tech < 4d_tech@lists.4d.com> wrote: > A client is getting the message: > > "An error occured during the log file integration, it is recommended to > restore the last backup of this database in order to attempt the > integration of this log file"" > > I've told them how to restore the backup file manually but they say they do > not have any files with the .4BK extension. Surely, if they didn't have any > backup files, this message wouldn't even appear? If the database was > damaged, they'd just get a "damaged database" error instead, if no backup > had been set up? Right? > > (They are using 4D v13.6, server). > > I think the .bk files must be there somewhere - they just can't find them. > > Pat > > -- > ************************************************* > CatBase - The Database Publishing Solution > tel: +44 (0) 207 118 7889 > w: http://www.catbase.com > skype: pat.bensky > ************************************************* > ********************************************************************** > 4D Internet Users Group (4D iNUG) > FAQ: http://lists.4d.com/faqnug.html > Archive: http://lists.4d.com/archives.html > Options: http://lists.4d.com/mailman/options/4d_tech > Unsub: mailto:4d_tech-unsubscr...@lists.4d.com > ********************************************************************** -- Kirk Brooks San Francisco, CA ======================= ********************************************************************** 4D Internet Users Group (4D iNUG) FAQ: http://lists.4d.com/faqnug.html Archive: http://lists.4d.com/archives.html Options: http://lists.4d.com/mailman/options/4d_tech Unsub: mailto:4d_tech-unsubscr...@lists.4d.com **********************************************************************
