Hi Kirk,
They eventually found the backup files :)

On 14 March 2017 at 16:05, Kirk Brooks via 4D_Tech <4d_tech@lists.4d.com>
wrote:

> Pat,
> I also see this happen when I'm developing and the log file or the datafile
> gets replaced. Before everyone starts thinking I'm being incredibly sloppy
> it happens when I pull a copy of the datafile off the server to open on my
> developer machine. If I forget to trash the existing log file that's the
> error that comes up.
>
> Perhaps your client was doing some housekeeping on the server and
> inadvertently moved a file - like the log file?
>
> Since they don't think they are doing backups and if they are sure the
> datafile is correct you can just trash the log file.
>
> Or copy the datafile folder, trash the log file and restart.
>
>
> On Mon, Mar 13, 2017 at 7:50 AM, Pat Bensky via 4D_Tech <
> 4d_tech@lists.4d.com> wrote:
>
> > A client is getting the message:
> >
> > "An error occured during the log file integration, it is recommended to
> > restore the last backup of this database in order to attempt the
> > integration of this log file""
> >
> > I've told them how to restore the backup file manually but they say they
> do
> > not have any files with the .4BK extension. Surely, if they didn't have
> any
> > backup files, this message wouldn't even appear? If the database was
> > damaged, they'd just get a "damaged database" error instead, if no backup
> > had been set up? Right?
> >
> > (They are using 4D v13.6, server).
> >
> > I think the .bk files must be there somewhere - they just can't find
> them.
> >
> > Pat
> >
> > --
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>
> --
> Kirk Brooks
> San Francisco, CA
> =======================
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