Our servers will be rebooted overnight Sunday->Monday. This will definitely cause a small (few minutes) outage of the website, mailing lists, door etc. and might cause a longer outage if they don't come back up properly...
Robert -- Robert McWilliam r...@allmail.net www.ormiret.com Apparently, three out of four people make up 75% of the population. ----- Original message ----- From: a...@bitfolk.com To: Robert McWilliam <r...@allmail.net> Subject: Your BitFolk VPSes ("garioch", "finzean") need to be rebooted for critical maintenance Date: Wed, 20 Jul 2016 02:30:04 +0000 Dear customer, We've recently been made aware of a critical security issue in the hypervisor software (Xen) which we use to provide your service. Fixing this problem will require us to reboot our hosts and therefore all customer VPSes must also be rebooted. We must apply this fix to ensure the security and reliability both of your VPSes and of our infrastructure, which is why we have no choice but to proceed with this work as soon as we are able. I understand that this will prove disruptive to you and that you would prefer much more notice. In better circumstances we do provide more notice and allow for deferrals or moving VPSes between hosts, but the seriousness of these problems mean that we need to reboot everything as soon as we are safely able. Your VPSes have been assigned a maintenance window in which the reboots will take place. The start of the maintenance window for each of your VPSes is listed below, in UTC time zone. Each maintenance window is up to 1 hour long, though the work should be completed much sooner than this, typically within a few minutes (yay, SSDs!). +-----------------+---------------+--------------------+ | Name | Main IPv4 | Window start (UTC) | +-----------------+---------------+--------------------+ | garioch | 85.119.84.59 | 2016-07-25 01:00 | | finzean | 85.119.82.172 | 2016-07-25 00:00 | +-----------------+---------------+--------------------+ At some point in each maintenance window your VPS will be cleanly shut down. The host it is on will then be patched and rebooted, and then your VPS will be brought up again. You should ensure that your VPS and all its services start up correctly on boot. We offer a free Nagios monitoring service which can help you to know if your VPS and its services are working correctly. If you have not done so already then you may want to get in touch with us to have this set up. You can do that by replying to this email and describing which services you would like monitored. If you have any questions please reply to this email, which will open a support ticket. Please note however that we cannot change the date or time of the planned maintenance. Best regards, Andy Smith BitFolk Ltd _______________________________________________ 57north-discuss mailing list 57north-discuss@lists.57north.co http://lists.57north.co/listinfo/57north-discuss