I have checked and double checked and the pc and printer are both on the same network. I installed driver and re-configured. The sheet prints out you have installed this properly yet still will not print wireless. Could it just be broke?
Janice On Tue, Mar 26, 2013 at 9:01 PM, Donk <[email protected]> wrote: > ** > > > Hey Janice - > If Device Manager shows that you have a problem with the printer > drivers, here's a link to the HP support site to download new drivers: > > http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=4110396&lc=en&cc=us&dlc= > If you're not sure if you've got 64 or 32 bit, just go to Start, > right-click Computer, and choose Properties from the popup menu. It'll > tell you there. > > > Good luck, > Donk > > On 3/25/2013 12:21 AM, Janice D wrote: > > When I tried to re-do it again after watching the video again, It said I > > was successful but the printer is not communicating with the computer. > > > > I double and tripled check and my computer is on "Janice" network and the > > printer is on "Janice" network. > > > > I did find out that my security password is wpa. The wep does not take on > > the configure screen. Something seems wrong with that. > > > > Janice > > > > > > On Sun, Mar 24, 2013 at 11:31 PM, Janice D <[email protected]> wrote: > > > >> The laptop is connected to "Janice" and when I go to start - HP wireless > >> configuration - I click yes to allow changes to computer then click on > >> next to guide through setup and bullet the Advanced and next. The list > of > >> networks that pop up has "Janice" and I clicked that. "Janice" is the > >> network with 80-100% and all the others say 20%. The Wireless > Credentrials > >> screen comes up. It has "Janice" in the Network Name (SSID) and Security > >> Mode: WEP. Then there is a WEP Key 1 and I put in the wireless network > key > >> that is on the router. The message that comes up is: "Invalid or > >> incorrect pass-phrase entered." If I put in my security code, it accepts > >> it and says "Congratulations print your test page" I printed the test > page > >> but when I disconnect the usb cable, it doesn't print. > >> > >> Anything else I can do? > >> > >> > >> > >> > >> > >> > >> On Sun, Mar 24, 2013 at 12:09 PM, Donk <[email protected]> wrote: > >> > >>> ** > > >>> > >>> > >>> Janice - it is possible that AT&T changed the name of your network > >>> (SSID) when they installed your service, but... > >>> > >>> the ultimate goal here is to get the printer and your computer on the > >>> same network - no matter what its name is. > >>> So when you go to "Networks And Sharing Center" on the laptop and click > >>> "Connect to a Network" you will see a list of wireless networks. > >>> And when you go through the printer installation process (while it's > >>> connected to the laptop via USB) you see a list of wireless networks to > >>> connect to. > >>> > >>> You want to put the printer on the same network as your laptop. If AT&T > >>> changed the SSID to your name, then in the list of networks on the > >>> printer you should see network with your name? If so, try connecting to > >>> it. > >>> > >>> Good luck, > >>> Donk > >>> > >>> > >>> On 3/23/2013 11:45 PM, Janice D wrote: > >>>> I re-configured the printer to be the same wep as the laptop. It said > it > >>>> was successful but when I tried to print wireless, no luck. > >>>> > >>>> HELP! > >>>> > >>>> > >>>> On Sat, Mar 23, 2013 at 2:16 AM, Donk <[email protected]> wrote: > >>>> > >>>> > > > -- Thank you. Janice [Non-text portions of this message have been removed] ------------------------------------ If you have any questions or problems with any aspect of this site, please feel free to contact me directly [email protected] Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to [email protected] Thank you for using A-1 Computer TechYahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/A-1-Computer_Tech/join (Yahoo! ID required) <*> To change settings via email: [email protected] [email protected] <*> To unsubscribe from this group, send an email to: [email protected] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
