Janice - I'm thinking that ALL that other stuff - like checking and re-checking the network - could have been avoided if we had just looked in Device Manager "first" and seen the drivers were missing. Oh well... glad it's fixed!
Good luck, Donk On 4/9/2013 8:43 PM, Janice D wrote: > OMG! ! ! ! > > What a frustrating project this was..........................BUT I did it! > My biggest problem is I don't remember what I did. I have to follow step > by step directions written out or I forget. > > THANK YOU ALL SO MUCH! ! ! > > I could not have done it without all your help. > > Janice > > > > On Tue, Apr 9, 2013 at 7:28 PM, xmdp <[email protected]> wrote: > >> ** >> >> >> A plumber's torch held durectly under the printer for about 30 seconds >> should just about take care of things... ;-) >> Sounds like you just have to re-install the drivers but first, disconnect >> the printer then go to control panel and remove the printer. >> Next, just because you are dealing with WinBlows, I'd re-boot, re-connect >> the printer and follow the prompts. Make sure you are online in the >> unlikely event the drivers are not already on your computer. >> Keep us posted. There are at least 200 people watching and waiting for the >> next episode of, "The Mystery of the Precocious Printer." >> >> On Apr 9, 2013 7:11 PM, "Janice D" <[email protected]> wrote: >> >>> I'm back. I got a night off so I'm back to trying this again. >>> >>> When I went to printers and devices my laptop had a yellow triangle. I >>> clicked on it and it said: >>> >>> HP laserjet prof P1102w doesn't have a driver (not fixed) >>> HP laserjet prof P1102w doesn't have a driver (not fixed) >>> Hardware changes might not have been detected (detected) >>> >>> What do I do now? >>> >>> Janice >>> >>> >>> On Thu, Apr 4, 2013 at 6:43 AM, xmdp <[email protected]> wrote: >>> >>>> ** >>>> >>>> I know this is a long shot but have you checked thst the print que is >>>> empty? That's the only thing I haven't seen mentioned. >>>> >>>> On Apr 3, 2013 11:08 PM, "Janice D" <[email protected]> wrote: >>>> >>>>> I have to continue this quest after tax season. My second job is >>>>> exhausting me. I really want to get this going right or find out if >> the >>>>> wireless is dead. I'll let you know. >>>>> >>>>> Thank you for all your help. >>>>> >>>>> Janice >>>>> >>>>> >>>>> >>>>> On Sat, Mar 30, 2013 at 2:44 AM, Donk <[email protected]> >> wrote: >>>>>> ** >>>>>> >>>>>> Well, if the HP utility says all is ok... I'm thinking maybe the >>>>>> printer's wireless is dead. Dunno what else could be the problem. >>> It's >>>>>> just odd that it can connect to the network, but then doesn't get >> the >>>>>> signal to print. >>>>>> It's your call on doing a system restore. Microsoft says, "It won't >>>>>> affect your documents, pictures, or other data." >>>>>> >>>>>> >> http://windows.microsoft.com/en-US/windows7/products/features/system-restore >>>>>> What you might lose are any programs you've installed since the >> date >>>> you >>>>>> choose. I've done it many times without any probs, but... you never >>>>>> know when something could go wrong. >>>>>> >>>>>> Good luck, >>>>>> Donk >>>>>> >>>>>> It's your call on the restore. >>>>>> >>>>>> On 3/30/2013 2:21 AM, Janice D wrote: >>>>>>> I appreciate all your suggestions. >>>>>>> >>>>>>> I downloaded the utility and it says everything is ok. >>>>>>> >>>>>>> I am so afraid I'm going to lose something I need if I do a >>> recovery. >>>>>> What >>>>>>> a pain this is. >>>>>>> >>>>>>> Janice >>>>>>> >>>>>>> >>>>>>> >>>>>>> On Fri, Mar 29, 2013 at 6:55 PM, Donk <[email protected]> >>>> wrote: >>>>>>>> ** >>>>>>>> >>>>>>>> I haven't given up yet Janice. :-) >>>>>>>> Here are a couple more things you should try: >>>>>>>> >>>>>>>> 1. I think someone else posted a link to this HP utility to >>>>> troubleshoot >>>>>>>> network printer problems. Download this small utility and run it >>> to >>>>> see >>>>>>>> if it can figure out what the problem is: >>>>>>>> http://bit.ly/105DVOy >>>>>>>> >>>>>>>> 2. Since the printer "did" work fine at one time, could you try >>>> using >>>>>>>> Win7's System Restore to go back to a date when the printer >>> worked? >>>>>>>> Start button, type "system restore". >>>>>>>> Hope they work! >>>>>>>> >>>>>>>> Good luck, >>>>>>>> Donk >>>>>>>> >>>>>>>> >>>>>>>> On 3/29/2013 1:59 PM, Janice D wrote: >>>>>>>>> Yes my printer is there. That should be good, right? >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> On Fri, Mar 29, 2013 at 12:15 PM, Donk <[email protected] >>>>> wrote: >>>>>>>>>> ** >>>>>>>>>> >>>>>>>>>> Janice - >>>>>>>>>> You never answered the question... >>>>>>>>>> If you open Wordpad (start button, type Wordpad) and create a >>>>>>>> document... >>>>>>>>>> what happens when you try to print it? Is your printer listed >>> as a >>>>>>>> choice >>>>>>>>>> to print to? >>>>>>>>>> >>>>>>>>>> On Mar 29, 2013 12:00 AM, "Janice D" <[email protected]> >> wrote: >>>>>>>>>>> I have checked and double checked and the pc and printer are >>> both >>>>> on >>>>>>>> the >>>>>>>>>>> same network. I installed driver and re-configured. The sheet >>>>> prints >>>>>>>> out >>>>>>>>>>> you have installed this properly yet still will not print >>>> wireless. >>>>>>>> Could >>>>>>>>>>> it just be broke? >>>>>>>>>>> >>>>>>>>>>> Janice >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> On Tue, Mar 26, 2013 at 9:01 PM, Donk < >> [email protected]> >>>>>> wrote: >>>>>>>>>>>> ** >>>>>>>> >>>>>>> >>>>>> >>>>>> >>>>> >>>>> >>>>> -- >>>>> Thank you. >>>>> >>>>> Janice >>>>> >>>>> >>>>> [Non-text portions of this message have been removed] >>>>> >>>>> >>>>> >>>>> ------------------------------------ >>>>> >>>>> If you have any questions or problems with any aspect of this site, >>>> please >>>>> feel free to contact me directly [email protected] Please do not >>> post >>>>> personal issues directly to the group. >>>>> >>>>> To unsubscribe from this list, send an email to >>>>> [email protected] >>>>> >>>>> Thank you for using A-1 Computer TechYahoo! Groups Links >>>>> >>>>> >>>>> >>>>> >>>> [Non-text portions of this message have been removed] >>>> >>>> >>>> >>> >>> >>> -- >>> Thank you. >>> >>> Janice >>> >>> >>> [Non-text portions of this message have been removed] >>> >>> >>> >>> ------------------------------------ >>> >>> If you have any questions or problems with any aspect of this site, >> please >>> feel free to contact me directly [email protected] Please do not post >>> personal issues directly to the group. >>> >>> To unsubscribe from this list, send an email to >>> [email protected] >>> >>> Thank you for using A-1 Computer TechYahoo! Groups Links >>> >>> >>> >>> >> [Non-text portions of this message have been removed] >> >> >> > > ------------------------------------ If you have any questions or problems with any aspect of this site, please feel free to contact me directly [email protected] Please do not post personal issues directly to the group. 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